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To the XOOPS community and Developers:
I posted a thread a few days ago in this forum :
https://xoops.org/modules/newbb/viewtopic.php?post_id=215891&topic_id=49053&forum=27
I also posted this bug in the XOOPS 2.2 Bug reports forum.
SO far, I have only had ONE person who tried to help me. I indicated in the thread that XOOPS in its current form is unuseable for me. It's a major bug, and I cannot trace the problem. The problem itself is not very hard to confirm (I asked in my thread if someone can help me isolate the problem by doing a SMALL test - not taking hours of their time).
It's been many days now, and I am getting extremely frustrated by the lack of responses. XOOPS is a good product, and unfortunately the problem started happening right at the end of development life cycle (e.g. when the site was almost complete). Now we are 'sort of' locked in, and can't move away or start from scratch as that will take a very long time. If I had known at the beginning that the community and more importantly the developers were not actively helping out the users, I wouldn't have given XOOPS a second look. Yes, I agree that open source is a wypiwyg (What you pay is what you get) model, I would have thought the developers respond through SOME support channel. If site/forums is not an official support channel, then what is ?
Thanks for listening to my rant.
Cheers