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To Shine: What means official support site, who is official and who not, when I'm giving support to Bulgarian XOOPS users, provide translation to them (and not only), am I official support to XOOPS, no I'm not.
At this moment you see a line up of official local XOOPS support website at:
https://xoops.org/modules/xoopspartners/I a sure this line up isn't actual (needs to be investigated).
To get the status of official local xoop support there can be set up a small list of demands. If you comply to these requests/demands (checked by the central contact person) you get this status and get granted to get acces to this forum.
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And where is the big deal with creating a new forum hardcore devs/pseudo "official" support site, faster dead to XOOPS I can saw with this action. Fresh example is Lunar Linux, check distrowatch.com for the begining of 2004 where Lunar was placed, now there are not exist in the top 100, cos they create the same mistake that u offer. From OpenSource project, to create a close community Bulletin board, is a bigest stupidy can be done ever.
I don't think you get the drift in what I am saying. I DON'T mean that this seperate forum will exchange the local soppurt websites. No, not at all! It is just a faster and quicker way to communicate between core devs/module devs and other staffs who run the local supportwebsites.
Every support website needs to grab the latest news on xoops.org by themselves. Then translate it and after that they are able to informe their local users. This can take up days. Supportsites always run after XOOPS facts.
The same concerns on givin' approriate answers (read support) to their local community. Sometimes you, as staff, don't know the answer to them and need to turn to xoops.org.
Launche your question within this forum and hope to get a quick answer. Wouldn't it be much nicer if you are able to support your local community quicker and faster by being able to get support by other staff and devs?
Sometimes bugs are mentioned at the local support which will never reach the appropriate ppl.
A second advantage would be that supporsites are able to exchange experiences, knowledges, tutoos, new made by their community modules etc.. It wouldn't be the first time that modules are developed where no-one knows of. Sometimes I surf through a lot of local supportsites and stumble into newer module versions or even new modules, hacks, interesting tutoos a.s.o. But no official news was launched at the xoops.org
This way a lot of knowledge and features/modules bug solves is getting unnescesary lost.
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Mith.. wrote:
Priority support? No way. The fewer who can read the questions, the fewer can answer them. And giving the impression that here is a way to get answers quick is a sure way to raise expectations and disappoint, when answers are not given fast enough.
One thing that could go on in these private forums is reports from the local communities from which Brash and jdseymour can pick the bits that should go in the WOX newsletter
If the question isn't posted on the off. XOOPS website than the answer doesn't get lost. I think everybody who is involved in maintaining an off. XOOPS support website knows what can be expected and what not considering time in getting an answer. If this cannot be trusted than there is definately something wrong at and within xoops.
Some XOOPS supportsite are much stronger than others. Have a lot more staff ppl involved and therefore knowledge.
Btw, also supportsites staffmemebers can mutual help within that forum. So it aren't only the devs.
I am disappointed to read your firstly given negative answer, without even knowing exactly to what kind of problems local supportsite can run into. I am sorry to say but you really underhestimate these local supportsites. These communities are one of the motors of the XOOPS community. Spread by the local word (good and fast and accurate support, news forecast and tutoos etc.)
Grtz., Shine