1
benjy000
Re: xHelp email notifications
  • 2008/4/2 19:52

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


I have the exact same problem. Nobody's able to help me and I can't find support. Let me know if you ever find out what's wrong!



2
benjy000
Re: CBB 4.0 Errors
  • 2007/12/23 3:35

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


Yes, I've uploaded FrameWorks and there are no problems.

I've also tried deleting and re-uploading, but the error messages don't go away.

Is it critical that I have these files? Can I use CBB without them, or will it not function?



3
benjy000
Re: CBB 4.0 Errors
  • 2007/12/22 22:58

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


I've already tried that. I'm still getting the errors.



4
benjy000
CBB 4.0 Errors
  • 2007/12/22 22:47

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


Hello,

I've just uploaded the CBB 4.0, XoopsEditor, and PageWorks modules. Following the readme.txt, when I check XoopsEditor, I get the following:

./class/xoopseditor/tinymce/jscripts/plugins/advimage/image.htm content invalid
./class/xoopseditor/tinymce/jscripts/plugins/devkit/devkit.htm content invalid
./class/xoopseditor/tinymce/jscripts/plugins/xhtmlxtras/del.htm content invalid
./class/xoopseditor/tinymce/jscripts/plugins/xhtmlxtras/ins.htm content invalid
./class/xoopseditor/tinymce/jscripts/themes/advanced/docs/en/insert_image_button.htm content invalid
There are 1055 files checked.
Please remove the file ./checksum.class-xoopseditor.md5 and checksum.class-xoopseditor.php as soon as possible.

I've tried re-downloading, manually uploading these specific files, and every possible option, but these files still come up as invalid.

Help needed! Thanks.



5
benjy000
Using Formulize
  • 2007/12/22 4:55

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


Hello,

I have RegCodes and Formulize with my website right now, www.gtiagents.com.

When I create a new form with Formulize, it is merely added onto the existing registration form. For example, if you go to my website, click Register, type in the code, you will see the registration is the basic registration form, plus the few fields I've created in Formulize (my form).

I want to know if I can completely remove and edit the BASIC registration form with Formulize. Do I only have the capability to add fields with Formulize? What am I doing wrong?

Thanks.



6
benjy000
xHelp - Adding Simple Bullets
  • 2007/12/20 5:52

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


Hello,

I'm sure this is incredibly easy to do, but for some reason I've had no luck at all.

If you go to my website, www.gtiagents.com, you'll notice that for each block on the left-hand side, the different pages have arrows as bullets. For example, look under "Solutions" and "Home", "About Us", etc. all have arrows before the text instead of plain old circle bullets.

When I try to add the xHelp block, it will only let me have these weird circle bullets or to have nothing at all. I want the simple arrows to make my website consistent.

I believe I've nailed down the file for the xHelp block, so I'm assuming I'd just need to edit this file in order to display the arrows instead of the circle bullets. I have absolutely no idea where to begin to edit the file. The file is below, and I would REALLY appreciate it if someone could reply with the simple code that would allow me to have the arrows instead of circle bullets.

Thanks in advance!

xHelp File:

<{$block.startblock}>
<{foreach name=items from=$block.items item=menuitem}>
<{$block.startitem}><a <{if $smarty.foreach.items.first && $block.menustyle neq 0}>class="menuTop"<{/if}> href="<{$block.linkPath}><{$menuitem.link}>">
<{if $block.showicon}><img src="<{$block.imagePath}><{$menuitem.image}>" alt="<{$menuitem.text}>" /><{/if}><{$menuitem.text}>
</a><{$block.enditem}>
<{/foreach}>
<{$block.endblock}>
<{if $block.savedSearches neq false}>
<div align="center">
<form name="savedSearches" method="post" action="<{$block.linkPath}>search.php">
<select name="savedSearch">
<{foreach from=$block.savedSearches item=search}>
<option value="<{$search.id}>"><{$search.name}></option>
<{/foreach}>
</select>
<input type="submit" name="runSavedSearch" id="runSavedSearch" value="<{$smarty.const._XHELP_BUTTON_RUN}>" />
</form>
</div>
<{/if}>
<{if $block.whoami eq "staff"}>
<form method="post" action="<{$block.linkPath}>ticket.php">
<input type="text" name="id" size="6" />
<input type="submit" name="getTicket" value="<{$smarty.const._GO}>" />
</form>
<{/if}>



7
benjy000
Re: xHelp Not Automatically Sending User Notification
  • 2007/12/20 5:45

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


I know, I've checked that. The box is ticked for users to receive notification, yet they don't receive anything. Strange...



8
benjy000
Edit Registration Form
  • 2007/12/19 23:32

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


Hi,

I want to remove fields from the Registration Form, i.e. the Signature and a few other fields. How do I do this? I would also like to re-arrange the position of some of the fields.

I installed Formulize, but that merely adds fields to the registration form, but doesn't allow me to delete what's already there.

Please help, thank you.



9
benjy000
Re: xHelp Not Automatically Sending User Notification
  • 2007/12/19 18:44

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


That's what I was going to do as a worst-case scenario. I'm thinking it would work. But do you have any idea as to why everything works except for just the user notification when the email is initially sent to create the ticket?



10
benjy000
xHelp Not Automatically Sending User Notification
  • 2007/12/19 3:29

  • benjy000

  • Just popping in

  • Posts: 16

  • Since: 2007/8/25


Hello,

I am experiencing difficulties with xHelp. I have selected the option to allow anonymous users to create tickets, I have changed the notification options to "on" to allow user notification when the ticket is created, modified, etc., and I've created the Cron job and everything.

The trouble is that when I send an email to create a ticket (as a user), I do not get the automatic reply email like I should. However, the ticket is created. When I create a respose, the user receives an email saying the ticket has been updated. Thus, it appears to ONLY be a problem receiving the auto-reply when the ticket is originally submitted via email.

The PHP Debugging also pulls up no errors.

I feel as if I've done everything and played around with every possible option yet to no avail.

HELP IS NEEDED! Thank you.




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