21
oetek
Re: Xhelp 0.78 configuration error
  • 2008/12/9 9:33

  • oetek

  • Just popping in

  • Posts: 11

  • Since: 2008/4/3 1


Maybe we should to config the MySQL database directly!

22
atisolution
Re: Xhelp 0.78 configuration error

Problem is we do not know how to do it or any document that can tells me how to do it.

This module is discontinue very long time ago and we cannot contact with person who made it.


23
ghia
Re: Xhelp 0.78 configuration error
  • 2008/12/9 11:24

  • ghia

  • Community Support Member

  • Posts: 4953

  • Since: 2008/7/3 1


As stated before, I don't have this problem. The module is working.

24
atisolution
Re: Xhelp 0.78 configuration error

@ghia: We are facing with this problem - Do you have any ideas that can help us to fix is?

Thanks in advance

25
oetek
Re: Xhelp 0.78 configuration error
  • 2008/12/12 8:59

  • oetek

  • Just popping in

  • Posts: 11

  • Since: 2008/4/3 1


atisolution:

I think we can insert the information in the MySQL data directly to solve our problem

26
oetek
Re: Xhelp 0.78 configuration error
  • 2008/12/12 9:08

  • oetek

  • Just popping in

  • Posts: 11

  • Since: 2008/4/3 1


This module is very helpful for me to track the technical support work. So we can try to insert the data to the MySQL directly,I will try it then.

27
oetek
Re: Xhelp 0.78 configuration error
  • 2008/12/14 13:10

  • oetek

  • Just popping in

  • Posts: 11

  • Since: 2008/4/3 1


Hi atisolution: I have fixed this problem, I inserted the data to "xhelp_department_mailbox". That is very useful and simple:)

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