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  4.  / Can't send lost password or confirmation email
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1
mrphilong
Can't send lost password or confirmation email

  • 2008/11/29 1:42

  • mrphilong

  • Quite a regular

  • Posts: 351

  • Since: 2006/7/14


Just found out that there is something wrong with sending Lost password and confirmation code to the users;

Here is what I got:

Quote:

----- The following addresses had permanent fatal errors -----

(reason: 553 sorry, your mail was administratively denied. (#5.7.1))

----- Transcript of session follows -----
... while talking to relay-hosting.secureserver.net:
>>> MAIL From:
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error

Final-Recipient: RFC822; xoops_userxxx@hotmail.com
Action: failed
Status: 5.1.3
Diagnostic-Code: SMTP; 553 sorry, your mail was administratively denied. (#5.7.1)
Last-Attempt-Date: Fri, 28 Nov 2008 01:55:08 -0700


I have written to Godaddy my hosting provider and this is their response:

Quote:

Thank you for contacting Online Support. Some email addresses, such as those with gmail.com, aol.com, hotmail.com, msn.com, and yahoo.co.in, are blocked due to security reasons. These mail providers view our relay servers as sending Spam and to avoid being listed as a spamming company we do not allow you to use these as the from addresses with our hosting if you have a form on the site.


What is all of this means? my XOOPS site used to sent email out ok.
2
sailjapan
Re: Can't send lost password or confirmation email

It means that you need to make a new email address to replace your one. One not using one of the freebie, spammer infested email services listed above.
Never let a man who does not believe something can be done, talk to a man that is doing it.
3
ghia
Re: Can't send lost password or confirmation email

  • 2008/11/29 1:52

  • ghia

  • Community Support Member

  • Posts: 4953

  • Since: 2008/7/3 1


Your server at yourserver.com is pretending to send emails from yourname@gmail.com. This technique gives a very bad score for spam detecting servers, because your sending IP address does not correspond with the IP of gmail.com, the from domain.
You have to use an emailaddress that belongs to your servers domain as eg yourname@yourserver.com.
4
mrphilong
Re: Can't send lost password or confirmation email

  • 2008/11/29 6:45

  • mrphilong

  • Quite a regular

  • Posts: 351

  • Since: 2006/7/14


Thankyou both for your speedy responses, I changed my admin email back to xoops_adminxxx@mydomain.com and now it works.

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