Quote:
What does this mean for XOOPS users who are using any of the SmartFactory modules ?
Realistically, probably not much. Facts are our friends, so let's take a look at the support provided on SmartFactory Website:
SmartBlocks Community Support:http://smartfactory.ca/modules/newbb/viewforum.php?forum=29
Problem posted on Feb 3, 2008, and they finally asked 5 months later about his PHP Version
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2340&forum=29
WF-Downloads Community Supporthttp://smartfactory.ca/modules/newbb/viewforum.php?forum=12
Posted on March 31 - no response from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2389&forum=12
SmartFAQ Community Supporthttp://smartfactory.ca/modules/newbb/viewforum.php?forum=4
Problem posted on April 25, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2414&forum=4
Problem posted on May 19, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2429&forum=4
SmartPartner Community Supporthttp://smartfactory.ca/modules/newbb/viewforum.php?forum=9
100% unanswered
Posted on July 1 - no response till today from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2447&forum=9
Posted on June 29 - no response till today from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2445&forum=9
Restated on May 10 - no response till today from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2420&forum=9
Posted on March 5 - no response till today from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2361&forum=9
Posted on March 30 - no response till today from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2387&forum=9
Posted on March 30 - no response till today from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2386&forum=9
SmartSection Community Supporthttp://smartfactory.ca/modules/newbb/viewforum.php?forum=5
Question posted on May 17, 2008 - till today no response from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2006&forum=5
Question posted on May 17, 2008 - till today no response from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2425&forum=5
Question posted on May 18, 2008 - till today no response from Smart Factory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2426&forum=5
XOOPS Multilanguages Community supporthttp://smartfactory.ca/modules/newbb/viewforum.php?forum=7
Problem posted on March 13, 2008 - the follow up question was 2 months later on May 2nd from another user, but NOT from SmartFactory.
Another user posted the same problem on May 31 - till today no follow-up from SmartFactory
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2313&forum=7
Problem posted on Jan. 30, 2008. After several follow-ups from that user, they finally respond 3 months later with "An interesting problem - we'll look into this for you." Till today, no follow-up from Smart Factory.
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2337&forum=7
SmartMedia Community Supporthttp://smartfactory.ca/modules/newbb/viewforum.php?forum=11
100% of problems posted this year are not aswered
Problem posted on Marrch 25, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2380&forum=11
Problem posted on Feb 26, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2356&forum=11
Problem posted on Feb 3, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2341&forum=11
Problem posted on Jan 25, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2334&forum=11
SmartProfile Community Supporthttp://smartfactory.ca/modules/newbb/viewforum.php?forum=30
50% not answered
Problem posted on April 8, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2398&forum=30
Problem reposted on March 31, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2381&forum=30
Problem posted on March 27, 2008 - till today no response
http://smartfactory.ca/modules/newbb/viewtopic.php?topic_id=2383&forum=30
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So as you can see, with probably only exception of WF-Downloads, the support is very sporadic there, to say the least.
But the fact is that many users of SmartFactory modules are coming for support to XOOPS Forums, and are getting help (e.g.
see this thread or
this thread).
So no reason to worry - we will provide support for SmartFactory modules here on XOOPS Website.Quote:
Can someone please explain what is going on, as there would be thousands of XOOPS users, who are currently using SmartFactory modules? How does this affect other modules, like 'wf-links', which uses SmartObject I think.
There is and will be no effect for XOOPS users who are currently using SmartFactory modules. All
current versions of SmartFactory modules that work on XOOPS will continue working on XOOPS. And we as a community will continue to provide support for these modules to the best of our capabilities. Remember - this is OpenSource and we all have the source, so things can be fixed, as needed.