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I had the same exact thing happen to me with respect to the file not being created. After I created it, shoutbox is now working.
My question is whther or not this thing clears itself after awhile or do I need to delete the contents of the csv evry so often? Also, will my page always display the most recent posts?
For example, if someone is in the chatroom on Sunday. Then 2 weeks go by without a post, will all of the posts from 2 weeks ago still be there?
Thanks for your help!