8
hi,
you must configure your block menu (block options) with 'dynamic vertical' for example.
then, you must define a standard link, and for his submenu, you must define sublinks (permanent or related).
try to display a dynamic menu, and send us a link.
look at your templates too. sometimes they are not updated, then the menu is not displayed correctly.
else you can give me an admin access, i'll look at your multimenu and templates configuration.