xoops forums

alex1182

Just popping in
Posted on: 2006/2/6 22:10
alex1182
alex1182 (Show more)
Just popping in
Posts: 20
Since: 2005/11/21
#1

A simplified Help Desk module?

I was wondering if there was a help desk module that was not as feature intensive as xHelp or zentrack, but instead something like a simple contact us form with a ticket assignment and tracking.

Any help is appreciated.
Posted on: 2006/2/6 23:36
ackbarr
ackbarr (Show more)
Posts: 1449
Since: 2002/10/2
#2

Re: A simplified Help Desk module?

you could try Ted's Trouble Ticket System
Site Hosting - PlanetXoops

alex1182

Just popping in
Posted on: 2006/2/7 1:54
alex1182
alex1182 (Show more)
Just popping in
Posts: 20
Since: 2005/11/21
#3

Re: A simplified Help Desk module?

Hey ackbarr thanks for replying, is there an alternative location where I could download that module? Because all the download links on his dev page are dead.

menochi

Friend of XOOPS
Posted on: 2006/2/7 3:28
menochi
menochi (Show more)
Friend of XOOPS
Posts: 259
Since: 2003/12/28
#4

Re: A simplified Help Desk module?

HMMM...

... it´s true the links are dead. I like to see the module maybe it is what I need.

Somebody has copy or know where we can find a downloadlink (working )

Thanks to all
in valid code we trust

stefan88

Community Support Member
Posted on: 2006/2/7 7:36
stefan88
stefan88 (Show more)
Community Support Member
Posts: 1085
Since: 2004/9/20
#5

Re: A simplified Help Desk module?

Google may help


http://rapidshare.de/files/12727585/ttts_0.23.zip.html


found here:

http://twpug.net/modules/tinycontent/index.php?id=1
..

menochi

Friend of XOOPS
Posted on: 2006/2/7 13:09
menochi
menochi (Show more)
Friend of XOOPS
Posts: 259
Since: 2003/12/28
#6

Re: A simplified Help Desk module?

Thank you for the information stefan88. I will install the module today in the night. Hope it is what I am looking for.

Thanks again!
in valid code we trust

alex1182

Just popping in
Posted on: 2006/2/7 17:10
alex1182
alex1182 (Show more)
Just popping in
Posts: 20
Since: 2005/11/21
#7

Re: A simplified Help Desk module?

stefan88 thanks alot, I've tried google but only came up with a bunch of asian websites refering to the module and no direct links.

hastur

Just popping in
Posted on: 2006/4/12 15:31
hastur
hastur (Show more)
Just popping in
Posts: 1
Since: 2006/4/12
#8

Re: A simplified Help Desk module?

Eek i saw what happened to the module, i'll try to upload the latest versions again. Somehow files were lost during a migration of the XOOPS server i think.

In any case feel free to mail if you need anything added to the module, my address is on the page.