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  4.  / A simplified Help Desk module?
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1
alex1182
A simplified Help Desk module?

  • 2006/2/6 22:10

  • alex1182

  • Just popping in

  • Posts: 20

  • Since: 2005/11/21


I was wondering if there was a help desk module that was not as feature intensive as xHelp or zentrack, but instead something like a simple contact us form with a ticket assignment and tracking.

Any help is appreciated.
2
ackbarr
Re: A simplified Help Desk module?

you could try Ted's Trouble Ticket System
Site Hosting - PlanetXoops
3
alex1182
Re: A simplified Help Desk module?

  • 2006/2/7 1:54

  • alex1182

  • Just popping in

  • Posts: 20

  • Since: 2005/11/21


Hey ackbarr thanks for replying, is there an alternative location where I could download that module? Because all the download links on his dev page are dead.
4
menochi
Re: A simplified Help Desk module?

  • 2006/2/7 3:28

  • menochi

  • Friend of XOOPS

  • Posts: 259

  • Since: 2003/12/28


HMMM...

... it´s true the links are dead. I like to see the module maybe it is what I need.

Somebody has copy or know where we can find a downloadlink (working )

Thanks to all
in valid code we trust
5
stefan88
Re: A simplified Help Desk module?

  • 2006/2/7 7:36

  • stefan88

  • Community Support Member

  • Posts: 1086

  • Since: 2004/9/20


Google may help


http://rapidshare.de/files/12727585/ttts_0.23.zip.html


found here:

http://twpug.net/modules/tinycontent/index.php?id=1
..
6
menochi
Re: A simplified Help Desk module?

  • 2006/2/7 13:09

  • menochi

  • Friend of XOOPS

  • Posts: 259

  • Since: 2003/12/28


Thank you for the information stefan88. I will install the module today in the night. Hope it is what I am looking for.

Thanks again!
in valid code we trust
7
alex1182
Re: A simplified Help Desk module?

  • 2006/2/7 17:10

  • alex1182

  • Just popping in

  • Posts: 20

  • Since: 2005/11/21


stefan88 thanks alot, I've tried google but only came up with a bunch of asian websites refering to the module and no direct links.
8
hastur
Re: A simplified Help Desk module?

  • 2006/4/12 15:31

  • hastur

  • Just popping in

  • Posts: 1

  • Since: 2006/4/12


Eek i saw what happened to the module, i'll try to upload the latest versions again. Somehow files were lost during a migration of the XOOPS server i think.

In any case feel free to mail if you need anything added to the module, my address is on the page.

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