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Great idea JHaris!
The Moderator Team has been working something along the same lines. The input in this thread could certainly speed up the process. Thanks!
Here's what's in my canned_xoops.txt file so far. Sorry, I haven't updated it recently. I
really need to update this with the "canned" answers stored in my head.
Quote:
Upgrade Please
================
First things first. You're running a version of XOOPS that has known security issues. My recommendation is that you upgrade to XOOPS 2.0.13.1 ASAP! You will need to upgrade your site incrementally like so:
2.0.7.3 => 2.0.9.2 => 2.0.10 => etc.
In addition to security fixes, there have been numerous bug fixes since 2.0.x as well. You may find that your issue has been resolved by uprading. If not, please let us know so one of us can try to track down the cause.
Best Regards,
James
More Info Please
================
We need a little more information before someone can help you. Please provide as much of the following information as possible...
XOOPS Version:
Module Name/Version:
PHP Version:
MySQL Version:
Web Server Software (Apache/IIS/Other):
Operating System:
Theme you are using:
PHP Debug Messages:
MySQL Debug Messages:
Smarty Debug Messages:
Best Regards,
James
Notice [PHP]...
===============
Quote:
Herko Coomans wrote:
these are PHP notices, which shouldn't interfere with your site operations at all. They mean that the PHP version you have is newer and XOOPS still uses a deprecated function in it's code.
<---any additional help you can offer here--->
Best Regards,
James
Blank Page
==========
The Search feature and the FAQ section of this site are excellent resources for finding quick answers. You should try them next time.
Best Regards,
James
Debug?
======
These are very important, especially in case of a white page Please read this FAQ and follow the instructions given there to turn on PHP debug. Then go to the page that shows white, and copy the error messages you get to this thread, so we know what is causing the blank page.
Best Regards,
James
Simple Explaination of How to Use Debug Output
==============================================
To view the debug messages, go into Preferences Main »» General Settings, set Debug mode to PHP Debug. Open your site in a new browser window. Browse the affected pages. Copy the output at the bottom of the screen (if any) into a text file, then paste them in your reply.
PHP Debug messages will look something like...
Notice [PHP]: Use of undefined constant....
Now repeat the same steps, but for MySQL Debug. This time, a window will pop up with a ton of output in it. Just browse the affected page, copy the output into the text file and paste it in your post.
TIP: Wrap the output of your PHP Debug Messages and MySQL Debug messages with the code BBCodes (look for the little white button with "<>" on it). This will make reading your post easier.
Best Regards,
James
Insanity can be defined as "doing the same thing over and over and expecting different results."
Stupidity is not a crime. Therefore, you are free to go.