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1
Talis
Problems With New Signups...

  • 2004/3/30 3:10

  • Talis

  • Just popping in

  • Posts: 88

  • Since: 2004/3/24


I put my site online Friday and I've had (so far) 2 people say they couldn't register. I end up having to register them manually and then when they go in to change anything in their profile, this is what they end up sending me via comment:

'Thanks, I'm able to log in now. But for some reason
it doesn't want to save changes to my profile. When
I submit the page, I get a page that says:

Errors

None

But when I go look at my profile, none of the changes
I put in are there.'

Any ideas why it would do this? They've tried Mozilla and IE 6.

Thanks! :)
2
Maracas
Re: Problems With New Signups...

  • 2004/3/30 4:46

  • Maracas

  • Just popping in

  • Posts: 66

  • Since: 2004/2/18


I'm wondering if it might be firewall-related. Some firewalls can play havoc with things like logging in, admin functions, forum posting and other things. Have a look at this link and see if it may help. Cheers!
3
josez
Re: Problems With New Signups...

  • 2005/2/22 18:19

  • josez

  • Just popping in

  • Posts: 19

  • Since: 2005/2/11


I have exactly the same problem here (http://www.wargaming.sk)
the problem was reported by one user who works in a bank, so it's quite possible that reason for this is caused by some restrictive policies on his proxy.

but anyhow, he is able to log in (after i filled the registration form for him) but when hi posts, he gets errors: none page.

he must be able to use HTML-POST variable, because he can log in. he also use some other portal and forum systems...

another error he reported is this one - when trying to vote on a link:


WARGAMING.sk Error

Error Code: 0013


ERROR: Could not query the database.
Error:


Can anyone help me to solve this proble? please....
4
Mithrandir
Re: Problems With New Signups...

9 times out of 10, when a user cannot post or edit content (basically, change or add data in the database) it is caused by a blocked HTTP Referer by the user's firewall or similar privacy blockers.

FAQ on HTTP REFERER
5
carnuke
Re: Problems With New Signups...

  • 2005/2/22 18:25

  • carnuke

  • Home away from home

  • Posts: 1955

  • Since: 2003/11/5


You may also find This FAQ helpful. It tells you how to customise the register page so as to put a help link for users who have problems registering.

Hope this helps
6
chess4us
Re: Problems With New Signups...

  • 2005/2/22 19:01

  • chess4us

  • Just popping in

  • Posts: 48

  • Since: 2005/1/26


Hi

I tryed both sites with ie 6 and the registration screen would not accept my keyboard input. With firefox the keyboard entry echo back correctly.

Not sure...could this be a theme (template) issue?
7
josez
Re: Problems With New Signups...

  • 2005/2/22 19:15

  • josez

  • Just popping in

  • Posts: 19

  • Since: 2005/2/11


Thank you for the links. that solved my problem.
it's a shame that i was not able to find them myself...

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