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tedsmith,
Shoutbox is enabled for registered users,thats why on loging in the registred user sees the shoutbox on homepage "Top page" but there after if he visits forums or poll etc he is not able to see this.
I tried looking to the block admin section for forum page and poll etc, it dones have the option of "shoutbox" to select from the list, unlike "top page" list.
Thus wondering how to get it there