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It can sometime be very frustrating when working with a new system.
The teams and users that support this project do so because they are good natured and want to give back to the community. Most of the people that support and develop the XOOPS project do not expect any monetary rewards. Maybe a small amount of recognition to the community for their hard work, but that’s about it..
When you registered and downloaded these files, you became part of a great community of professional and mature developers, college kids, and people just looking for something fun to do with their time.
Your first problem was coming in thinking your a customer,
your second problem was not fully explaining the problem, your third problem was not letting anyone know the solution given to you did not solve your problem.
(Did you even look???)
If you want to be treated like a customer contract out one of the developers.
If you stick with xoops, hoooray!! Otherwise....till that attitude changes...good riddance and good luck with Mambo..