161
I have to agree with all of this. We do very little advertising, so when we get new clients, they are almost all word-of-mouth and we have a good relationship from the very first moment. Therefore, I'm able to take the time to explain that anything they don't like I can take out, but I still get a lot of resistance to "cutsie" stuff (the phrase I tend to hear instead of "geeky" stuff, but I think the sentiment is the same). The five things I hear constantly that clients don't want are comments, number of hits/reads, voting/rating, the name of the poster (for news, links, etc.), and smilies. Of course, part of what I am getting paid to do is customize these things to give the clients what they want, but as someone else said, this creates problems when it comes time to upgrade.