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...of hosting companies. What would you do first? I'm interested about this, because I want to know what customers want, so we may offer exactly what they want.
For example, we offer stndard hosting accounts and reseller accounts (for those, who want to start their own webhosting business), give some very nice features to our clients (free domain reseller account, $5 Kanoodle credit, professional templates/logos/icon, assitance transferring accounts from old host, etc), we offer 24/7 phone support (of course, helpdesk and knowledgebase options are available as well) and our customers are happy, but I still believe we can make hosting services better free of charge.
What would you like to get from hosting company yet?