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1
fredski
Live Chat - Help System

  • 2004/5/5 14:42

  • fredski

  • Quite a regular

  • Posts: 265

  • Since: 2004/1/26


I've noticed on a few sites that, there are chat modules where the site admin can see who's online and send them a message that asks them if they require help at all, if they click yes a simple chat window will open. This all happens without the user having to be logged in and with no downloads or plugins on the users part. I've searched to see if a module exists for XOOPS but with no luck. Does anyone know if one exists??????
2
carnuke
Re: Live Chat - Help System

  • 2004/5/5 16:44

  • carnuke

  • Home away from home

  • Posts: 1955

  • Since: 2003/11/5


How does the admin do who is online without a login?? There is no id unless IP is all that required. AFAIK there is no XOOPS module like this. Zentracks aha a customer help thingy, but not as you describe.

Sorry
3
Stewdio
Re: Live Chat - Help System

  • 2004/5/5 17:14

  • Stewdio

  • Community Support Member

  • Posts: 1560

  • Since: 2003/5/7 1


I know what your looking for, but so far as I know, nothing has been ported to Xoops. You may have to go the third party route and provide a link in a custom block. Simple answer, but easiest way to go for now without getting into the complexities of integrating your own third party scripts.
4
limecity
Re: Live Chat - Help System

  • 2004/5/5 17:53

  • limecity

  • Friend of XOOPS

  • Posts: 1602

  • Since: 2003/7/6 0


something like this is way too good for a live support module

http://userinteract.com/scrn_shots/index.php

http://www.craftysyntax.com/CSLH/

http://ultrachat.justinvincent.com/



anyway...came across this site..
spend sometime to browse it through..
might be something useful to xoops.

http://www.helpcenterlive.com
5
davidl2
Re: Live Chat - Help System

  • 2004/5/5 19:58

  • davidl2

  • XOOPS is my life!

  • Posts: 4843

  • Since: 2003/5/26


Theres also HelpCenterLive - although this did cause me some problems with my XOOPS install originally... it now lives on the same server without clashing :)
6
fredski
Re: Live Chat - Help System

  • 2004/5/6 7:04

  • fredski

  • Quite a regular

  • Posts: 265

  • Since: 2004/1/26


That help centre live looks like the kind of thing I was after, would have been nice though to have it as a XOOPS module to work with 'who's online' block, so you could initiate a chat with them. Maybe some of the clever guys and girls on here could turn it into a XOOPS module **Hint** **Hint**

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