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  4.  / email confirmation for user registration does not work
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1
hgisch
email confirmation for user registration does not work

  • 2006/9/13 22:28

  • hgisch

  • Just popping in

  • Posts: 11

  • Since: 2006/9/13


environment:
Windows 2003 server, IIS 6
xoops 2.0.15

Installed from scratch and most works ok. However, trying to register a new user gives the following error message after clicking on Finish:

You are now registered. However, we were unable to send the activation mail to your email account due to an internal error that had occurred on our server. We are sorry for the inconvenience, please send the webmaster an email notifying him/her of the situation.

any idea what needs to be changed to make it work or how to get a bit more information on the error?

Thanks,
Hans
2
msdana
Re: email confirmation for user registration does not work

  • 2006/9/13 23:02

  • msdana

  • Just can't stay away

  • Posts: 817

  • Since: 2005/12/11


What mail option are you using in the Mail Delivery Method (PHP mail, smtp, smtpauth)? Have you tried the other options to see if they work?

Also, do a search, as I'm sure I've seen this problem before
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3
hgisch
Re: email confirmation for user registration does not work

  • 2006/9/14 0:10

  • hgisch

  • Just popping in

  • Posts: 11

  • Since: 2006/9/13


Tried all mail options - same result. did a search before I posted this. there are some other people seming to have problems but none of the posts are of help to me.
I do have other programs running on the same server that do use email for registration, e.g. phpgedview, without any problems of sending/receiving mail. So I guess that nothing is wrong with the general settings.
rgds,
Hans
4
hgisch
Re: email confirmation for user registration does not work

  • 2006/9/14 5:56

  • hgisch

  • Just popping in

  • Posts: 11

  • Since: 2006/9/13


Spend another few hours with further testing. Finally re-installed everything from scratch, and set mail to SMTP (SMTPAUTH same result)with the following outcome:

1. sending email to user works as long as they are on the same server (same IP address as web server)

2. registering new user does not send an email to the user who wants to register (same error message as before), no matter where the mail server is - however the administrator (mail server same as web server) does receive the notification that a new user has registered.

I'm at the end of my knowledge and hope somebody can make sense out of this.

rgds,
Hans
5
McNaz
Re: email confirmation for user registration does not work

  • 2006/9/14 6:27

  • McNaz

  • Just can't stay away

  • Posts: 574

  • Since: 2003/4/21


What are you using for your MTA? Microsoft Exchange Server?
6
TopKnot
Re: email confirmation for user registration does not work

  • 2006/9/14 9:04

  • TopKnot

  • Just popping in

  • Posts: 70

  • Since: 2005/9/27


I doubt this will help but I had occassional problems with registrations.

The following is what I found:

Go to:
https://xoops.org/modules/smartfaq/faq.php?faqid=601

Sorry if this is of no help but it's worth a try!
7
hgisch
Re: email confirmation for user registration does not work

  • 2006/9/14 21:58

  • hgisch

  • Just popping in

  • Posts: 11

  • Since: 2006/9/13


using IMail from Ipswich
8
hgisch
Re: email confirmation for user registration does not work

  • 2006/9/14 22:01

  • hgisch

  • Just popping in

  • Posts: 11

  • Since: 2006/9/13


Thanks.

I had seen that post before and does not address the problem I am having. All email accounts I tried are "IP based".

rgds,
Hans
9
ananda
Re: email confirmation for user registration does not work

  • 2006/9/15 11:33

  • ananda

  • Just popping in

  • Posts: 13

  • Since: 2006/8/30


I have the same problem I use free service so I cannot use php mail but as it seems I can send emails using swift and my gmail account, the question is:
which settings should I choose in email setup and in case it is sendmail, which content should have sendmail.php file?
10
hgisch
Re: email confirmation for user registration does not work

  • 2006/9/18 21:17

  • hgisch

  • Just popping in

  • Posts: 11

  • Since: 2006/9/13


sorry, I can't answer your questions as I am struggling myself to get it to work.
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