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tjnemez, Neons' issue is exactly my issue, the XOOPS database not being updated when users are using Nortons.
I don't use Norton, I admit that. As I mentioned earlier, I am flying blind. My users are not happy with an answer of 'disable Norton' which is what I am currently advising they do, or use another firewall package.
Most of my members are non technical, and need all the help they can get, which is why I'm asking here.
It may not be a complicated issue for you, but it very much is for non computer users like florists, landscape gardeners, bus drivers and my mother for example.
Xoops needs to be accessible to the masses to reach broad appeal. Keeping it in the 'geeks domain' is not a wise thing to do for success.