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This is what they said....
Hi,
Could you please confirm us whether your site is configured with asp.net 1.1 or 2.0. Also your site using lot of server load. Where your site is configured with the separate application pool,even though your site is crashing entire IIS service frequently. The issue is with your site configurations only, but we are looking for an permanent fix from our side.I personally hope I will trace out the case soon. I need some co-operations with you.
Thank you,