Quote:
im just looking for WHERE can i get support for my module?
or for that matter XOOPS in general as well
For XOOPS this Website is definitely the best resource of information.
For modules, the best site is wherever the author is supporting his/her modules. But regardless where the support is offered, we need to remember that this is Open Source, i.e. people are developing and supporting software in their free time, when they have the time.
And we need to remember that every minute they spend here supporting users, they could be playing cards, watch TV, partying with their friends, spending time with their families. We really need to appreciate it, and to understand that this is a gift they are giving us, and not something that they have to do it, or that we are entitled to!
So it's possible that you post a question, and you won't get answer. Sometimes it will take time, and you might need to repost the question, before somebody will respond.
It's possible that people didn't install Yogurt, and don't have the internal knowledge of a module. So in order to respond to you they would have to install it, analyze the code, which could take hours or days, and they might not have the time to do it.
Therefore there is no reason to get frustrated with lack of answer. I was in many cases in similar situation as you, and my alternative was to:
a) wait for an answer (and keep gently reminding people about it
)
b) do it myself
c) switch to another module
One thing that I would like to encourage everybody is - let's try to help others with what we know or what we can do, so the experts can focus on more difficult things. If you don't know PHP - you can write documentation. If you've found a solution to your problem, publish it in FAQ, so others can benefit from it. And next time you see somebody struggling with similar issue - pinpoint them to the right solution.
All this will help to keep our experts spending their time on those difficult questions where their expertise is best utilized. Phppp, our project leader, could be spending here hours supporting people and answering every trivial question from XOOPS beginners. But I think, his time is better used on working on the next release of XOOPS.
Working together and doing what we can do at our level of know-how, we can improve the support here tremendously.
I am sorry that I cannot help you directly with your question! I wish I could, but I am not a PHP or Yogurt expert. But I'm trying to help here on these forums with things in my areas of expertise, or with questions on my PHP or XOOPS level of know-how.
