1
technobia
SITE DOWN!
  • 2007/2/7 7:24

  • technobia

  • Not too shy to talk

  • Posts: 122

  • Since: 2006/4/17


Windows 2003 Server IIS / 6.0
Xoops 2.0.14
MySQL 4.1
PHP 5.1.6
Site: http://cms.pridedepot.com

[Edited by JMorris] Don't give out the URL to your phpinfo. This can expose information that hackers can use to compromise your site.

ALL pages are blank and I can not get into admin to turn on debug.

I JUST SENT OUT A HUGE PROMOTION for the site so this could not have happned at a WORSE time. This site has been up an running fine for months.

I have other XOOPS sites on the same server that work fine.

I was setting up a custom group and was troubleshooting permissions issues. The two things I remember doing last were trying to assign a user to two groups, not sure if this is ok to do or not, Registered Users and the new custom group. When I logged out to test, I got the "White Screen of Death" on ALL pages and now I can not get into admin to turn on debug.

I found https://xoops.org/modules/smartfaq/faq.php?faqid=80 and went through that but I still can not get the debug errors to show up.

I was able to login to the database using both phpMyAdmin AND the MySQL Administrator. I found a couple of tables open and ran a repair. That went well and then optimized the db. All the data looks ok from what I can tell. I then Rebooted the server but I still can not get an error to show up or get into the site at all.

I then checked include/common.php error reporting code:

// ############# Error reporting settings #############
if ( $xoopsConfig['debug_mode'] == 1 || $xoopsConfig['debug_mode'] == 2 ) {
error_reporting(E_ALL);
$xoopsLogger->enableRendering();
$xoopsLogger->usePopup = ( $xoopsConfig['debug_mode'] == 2 );
} else {
error_reporting(0);
$xoopsLogger->activated = false; (ALSO TRIED 'true')
}
$xoopsSecurity->checkBadips();

PHP.INI Changes Made

Changed line
FROM ; - display_errors = On [Security]
To: display_errors = On [Security]

Then I changed line:

FROM: ; - error_reporting = E_ALL [Code Cleanliness, Security(?)]
TO: error_reporting = E_ALL [Code Cleanliness, Security(?)]

Then I ran an IISRESET - No change.

I then backed up the database and then ran:
UPDATE myprefix_config SET conf_value=1 WHERE conf_name = 'debug_mode'

[b]Still no errors showing up and ALL pages are white.[b]
I am at my wits end and REALLY freaking out!!!!

I would be VERY greatful if someone can help me.
Thanks - Technobia
Thanks, Technobia
http://www.PrideDEPOT.com
Everybody Has A Right!

2
vaughan
Re: SITE DOWN!
  • 2007/2/7 11:00

  • vaughan

  • Friend of XOOPS

  • Posts: 680

  • Since: 2005/11/26


i can see your site.

to login goto http://cms.pridedepot.com/user.php

once u login (if you get a blank page)

you can access admin by going directly to http://cms.pridedepot.com/admin.php

3
technobia
Re: SITE DOWN!
  • 2007/2/7 14:52

  • technobia

  • Not too shy to talk

  • Posts: 122

  • Since: 2006/4/17


I get a balnk page for admin.php and user.php as well. that is why I am so freaked out. I called a friend and he can see the site too. This is only machines on my network then. What the heck would cause that. I can see other xooops sites on my server from my office?
Thanks, Technobia
http://www.PrideDEPOT.com
Everybody Has A Right!

4
Anonymous
Re: SITE DOWN!
  • 2007/2/7 15:06

  • Anonymous

  • Posts: 0

  • Since:


I can access the whole of your site, no problem at all. Good looking site

Do you have the Protector module installed? If so, is there anyway that you could have somehow got your IP address on the banned list?

Can you try to access the site from another PC and log in from there?

5
technobia
Re: SITE DOWN!
  • 2007/2/7 15:13

  • technobia

  • Not too shy to talk

  • Posts: 122

  • Since: 2006/4/17


Thanks for the complement! I will try that. I do have protector installed. If I change the DHCP IP of my rounter will that help do you think or is this a mac address that is blocked perhaps.
Thanks, Technobia
http://www.PrideDEPOT.com
Everybody Has A Right!

6
Anonymous
Re: SITE DOWN!
  • 2007/2/7 15:18

  • Anonymous

  • Posts: 0

  • Since:


Mac or PC no difference.

Change the IP address and see what happens, or give your webmasters username/password to someone else that you trust and ask them to loggin as you.

At least you'll know that way.

7
technobia
Re: SITE DOWN!
  • 2007/2/7 15:23

  • technobia

  • Not too shy to talk

  • Posts: 122

  • Since: 2006/4/17


I reset my rounter and no diffrence. I am not sure what IP might be blocked if it is my site only or my ISP's IP. I will go to another location or do what you suggest.

THANKS!

P.S. I did not mean Macintosh or PC I meant Mac Address for the NIC on my server
Thanks, Technobia
http://www.PrideDEPOT.com
Everybody Has A Right!

8
vaughan
Re: SITE DOWN!
  • 2007/2/7 16:27

  • vaughan

  • Friend of XOOPS

  • Posts: 680

  • Since: 2005/11/26


if you setup protector properly, you should have entered a recovery password in the preferences..

the recovery password is for this exact problem where the webmasters IP becomes inadvertantly banned.

if you set the password, you should be able to goto >

http://www.yourdomain.com/modules/protector/admin/rescue.php

enter the password and unblock your IP.

9
technobia
Re: SITE DOWN!
  • 2007/2/7 19:00

  • technobia

  • Not too shy to talk

  • Posts: 122

  • Since: 2006/4/17


Interstingly enough I found out that I had Protector deactivated however XOOPS did in fact ban my IP in prefrences. I have re-activated Protector and will re-visit the settings.

Any ideas?
Thanks, Technobia
http://www.PrideDEPOT.com
Everybody Has A Right!

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