XOOPS 
Forum
Forum Index General Forums Community Support Modules Support Themes Support Development International Support Module Hack Reviews Theme Designer Talk
  1. Board index / 
  2. XOOPS Community Support forums / 
  3. Beginner's Corner 
  4.  / xhelp
Register
1
pkatekar
xhelp

  • 2006/9/5 12:18

  • pkatekar

  • Just popping in

  • Posts: 6

  • Since: 2006/9/5 4


Hi,

In xHelp, Manage statuses of tickets has only two type of status, Resolved and Unresolved.

I would like to have New and Accepted as new two status. Can any one tell me how to customize this.

Please consider this issue as Major.

Looking forward for a solution.

Thanks & Regards,
Padmini
2
Dave_L
Re: xhelp

  • 2006/9/5 12:45

  • Dave_L

  • XOOPS is my life!

  • Posts: 2277

  • Since: 2003/11/7


"Resolved" and "unresolved" are states, not statuses.

The default statuses are "open", "closed" and "pending". You can add, delete or change statuses. Each status has an associated state ("resolved" or "unresolved").

Login

Register now!  |  Lost Password?

Search

Advanced Search

Recent Posts

Who's Online

211 user(s) are online (122 user(s) are browsing Support Forums)

Members: 0

Guests: 211

more...

Donat-O-Meter

Stats
Goal: $100.00
Due Date: Nov 30
Gross Amount: $0.00
Net Balance: $0.00
Left to go: $100.00
Make donations with PayPal!

Latest GitHub Commits