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1
finner
XHelp .7

  • 2005/1/17 0:58

  • finner

  • Just popping in

  • Posts: 28

  • Since: 2004/3/26


when i try to upload a file with the ticket i get this error:

--------------------------

Error: ticket was not logged
Errors
None

If the page does not automatically reload, please click here

---------------------------
Any ideas?
2
ackbarr
Re: XHelp .7

some background information:

1. on what type of server is xhelp installed?
- Windows or Linux/BSD?
- Type of web server software (IIS or Apache)

2. Check that the upload directory /uploads/xhelp/ is writable by the web application (777 permissions on Linux/BSD, IUSR_ has full control of this folder on Windows)

3. What are your current file upload settings (set in the xhelp preferences)?
3
finner
Re: XHelp .7

  • 2005/1/17 4:34

  • finner

  • Just popping in

  • Posts: 28

  • Since: 2004/3/26


boy do i feel dumb, seems to be working fine, i just forgot to set default department. thanks for your help

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