xoops forums

bbgds

Just popping in
Posted on: 2004/9/19 22:55
bbgds
bbgds (Show more)
Just popping in
Posts: 93
Since: 2004/7/23
#1

New User Registration Error - Help!

Hello...

When new users register at my site, they are able to register, but never seem to receive the notification email. They get the following error message:

"You are now registered. However, we were unable to send the activation mail to your email account due to an internal error that had occurred on our server. We are sorry for the inconvenience, please send the webmaster an email notifying him/her of the situation."

Has anybody seen this before? Is this a XOOPS error, or is it something in my email configs?

Please Advise
bbgds

wcrwcr

Home away from home
Posted on: 2004/9/20 1:29
wcrwcr
wcrwcr (Show more)
Home away from home
Posts: 1114
Since: 2003/12/12
#2

Re: New User Registration Error - Help!

Hi bbgds

This kind of error is almost always due to a misconfiguration on the server side or a conflict between the option that you have choosed with what your hosting company offers to you

Take a look in your admin what is the config you?ve choosed to be the default for your site. A think the default one is PHP mail, but you have as options sendmail, smtp and autho smtp.

After your check if You don?t mind put a link to your site for us to try, ok?

Regards

Stewdio

Community Support Member
Posted on: 2004/9/20 1:41
Stewdio
Stewdio (Show more)
Community Support Member
Posts: 1560
Since: 2003/5/7 1
#3

Re: New User Registration Error - Help!

Agreed, let us know what email option you have chosen and what results you get. Create test accounts (test1, test2 test3 etc) to see what results you get for each option. php() mail should work in most cases, but if that fails try sendmail. Check with your host for the sendmail path, but the default should be enough for your needs.

If it's imperitive that your users get registered right away, I suggest allowing automated authentications until you get this resolved, then moving over to the verification method. Once you are sure email verifications are working, you change back.

bbgds

Just popping in
Posted on: 2004/9/21 5:41
bbgds
bbgds (Show more)
Just popping in
Posts: 93
Since: 2004/7/23
#4

Re: New User Registration Error - Help!

Yep, that was the problem. Somehow, it got set to SMTP Mail, instead of PHP Mail(). Once I set it back, it worked just like it was supposed to.

My site is at http://christmania.com if you'd like to have a look. I'm still pre-launch, so there are some things that I deliberatly have the permissions turned off for, but if you'd like to have a look around, feel free to have run of the site.

Thanks so much, guys!
bbgds