skenow wrote:
IPower, huh? Me too - there have been some bumps along the road for me, but overall, a pretty good experience (when things are running properly).
Have they migrated you, yet?
Nope not yet...still on the "transition" page.
What my experience has been...we signed up and originally had a PHPNuke site going. At first it was excellent and our site was very fast...then as time went along there were various issues that would pop up and they'd generally solve them in 24 hrs.
Then we migrated to XOOPS and after about a month, the site would lose it's database every couple of weeks. It would come back and be blazing fast for a couple of days then slow to a crawl and then crash. Submitting a ticket they claimed the server never crashed and there were no problems, it must have been us.
After some error log tracking for them, they admitted they had a problem and claimed to have fixed it. A month later we were submitting a ticket to move servers.
The put us on a new one and it again was blazing fast...but in the last 2 months it crawls for 10 to 30 minute periods and then goes back to satisfactory.
NOW if you submit a ticket with them, you are lucky if you get a response within 2 weeks!! One of our reports stopped working and I submitted a ticket...2 weeks later they responded that there was nothing wrong with it...so I did screen shots and sent back that they weren't working...2 weeks after that they finally fixed it.
There were plenty of other episodes with them that will not make us renew and we've been shopping for a reasonable provider because we know our storage and mb/month requirements quite solid.
Hey I finally realized you are a local! I'm in Plymouth!