Just to add, it's the new IP address we have been given that is black listed not our site, thank goodness. This is the info I have been given.

I've just seen the edit button and have removed the info. Sorry

Charlie

Hello

That was not my intention at all so if you could remove the site from my message I would appreciate it. I just need help and wanted to include as much info as I could as we are not getting any answers from our host or internet provider. I am no computer expert and am at a loss as to what we can do.

Thank you

Charlie

Good morning all.

I need to pick your brains.

We got our internet through a company but changed to another, using the same aerial. We have internet and can access all sites except our website and our hosts website. We contacted our hosts yesterday and they say that everything is ok. We contacted other people we know to go on our website using their computers and they have no problem, so the website is there. The guy from our internet provider say that downloading our site is very slow but they can access it. We have checked our IP address on whois.domaintools.com and it says that our address is currently listed on the black list. We have no idea why. We have had this address for 2 days and up until yest morning everything was fine.

Has anybody got any idea what the problem may be? We have tried through internet browser, Mozilla, Opera but no luck. We can not access our emails as it is conected through our website.

I really need your help and thank you in advance for any info you can give.


Thank you

Charlie

Hi all

Well it's sorted and I would like thank everyone who helped.

We (finally) managed to get hold of our hosting company who informed us that between 2-3am this morning, thousands of sites were hacked in the same way as ours. They told us what to do and was done within 5 mins.

Thank you again for all your help.

Charlie

Hello all

I have been searching the internet for help with our problem and hoping someone can help.

Our website has been hacked by:
Hacked By CyberLord Please Search ISLAM

The website is gone, but luckily we have the whole programme on disc.

The story is this could just be coincidence.
We had a young guy make our site, he was letting us down so we had him change host so we could control the site. An old friend of ours helped as he is a computer programmer. He said there were no security settings to protect our site at all, so he installed some.

Everything ok for 2 days.

This morning at 3.30am we received sms from the young guy saying we should look at our site urgently

Questions:
Why was he on our site? (although he does stay up late working)
We have since learned that he has hacked before, did HE do it out of spite?

Where do we go from here? Can we upload the information back to the site?
We are contacting our host in about an hour as they haven't started work yet. I've been up since 4.30am this morning in a right flap. We have only been running for about 3 months, so much hard work has gone into this. I am gutted.

Do we report this to anyone?

Please please please can anyone offer advice or information. Any help would be appreciated.

Thank you all in advance

Charlie