This script must be installed on the same server as your WebSite Your website's server must support PHP
Instructions for Installation:
Create a folder called 'livehelp' on your webserver (e.g. http://www.yourdomain.com/livehelp/) Change the permissions on the new folder to give write permission (chmod:777) or (chmod:755) Open the 'config.php' file in a text editor and modify the variables to suit your needs Optionally, you can replace the chat logo with your own. The logo picture is called 'logo.jpg' and 'chat_logo.jpg' (150 x 60 pixels) Upload all the files in the following modes:
In Binary mode: aviso.wav logo.jpg chat_logo.jpg offline.jpg online.jpg
Remainder in text mode (ASCII):
Make the following files writeable (chmod:777) or (chmod:755)
$string_1 = "Login"; $string_2 = "Password"; $string_3 = "Enter"; $string_4 = "M i n i H e l p !"; $string_5 = "Admin"; $string_6 = "Login or Password Incorrect"; $string_7 = "Go Back"; $string_8 = "Window of the customer closed successfully!"; $string_9 = "Click on the button below to activate the monitor window to receive incoming calls"; $string_10 = "Exit"; $string_11 = "To activate Monitor of Calls"; $string_12 = "Current status of the icons: ONLINE or OFFLINE (When you activate the monitor of calls the status is ONLINE,when closing the window of the monitor of calls the status is OFFLINE.)"; $string_13 = "Refresh Status"; $string_14 = "Copy the the code below and paste it into your HTML page(s) that you desire the icon (ONLINE/OFFLINE) to appear. This code must be inserted between tags"; $string_15 = "Begin Code"; $string_16 = "End Code"; $string_17 = "If you have followed the steps thus far your chat system should be active and functioning!"; $string_18 = "Attention"; $string_19 = "Note: Once both windows are closed (visitor and operator windows) the system will be available again for a new chat session. If you to need to force the closing of the visitor window then use the button below."; $string_20 = "To Close Window of Chat of the Visitor"; $string_21 = "Monitor of Calls"; $string_22 = "Monitoring"; $string_23 = "(Keep this window open and minimized for chat session)"; $string_24 = "Visitor Calling"; $string_25 = "Click for chat!"; $string_26 = "Accept"; $string_27 = "Your name"; $string_28 = "Guest"; $string_29 = "Chat Client"; $string_30 = "Message"; $string_31 = "Send"; $string_32 = "The Customer gave up the Call"; $string_33 = "Close this Window!"; $string_34 = "Chat Operator"; $string_35 = "This Session was locked up. Please close its window of chat!"; $string_36 = "Click to send a message!"; $string_37 = "The User locked up the session. Please close that window of chat!"; $string_38 = "Click for Live Help!"; $string_39 = "One moment please..."; $string_40 = "How may I help you?"; $string_41 = "Operator"; $string_42 = "Welcome to our Live Chat in real time!"; $string_43 = "All operators are busy, please try again later!"; $string_44 = "Operators Offline!"; $string_45 = "Save all conversation"; ?>
/*Login para o operador*/ /*Login for operator*/ $login = "admin";
/*Senha para o operador*/ /*Password for operator!*/ $senha = "chat";
/*Tempo (em segundos) para verificar nova chamada Recomendado: 10 */ /*Time (in seconds) for verification of new calls Recommended: 10 */ $tempo_chamadas = 10;
/*Tempo (em segundos) para atualizar a janela de chat Recomendado: 5 */ /*Time (in seconds) for update of the windows of chat Recommended: 5 */ $tempo_chats = 5;
/*Cor usada pelo visitante no Chat*/ /*Color that will be used by the Visitor in the Chat*/ $cor_usuario = "000000";
/*Cor usada pelo operador no Chat*/ /*Color that will be used by the Operator in the Chat*/ $cor_operador = "FF9900";
/*The URL of the Chat = "http://www.yourdomain.com/livehelp/"; */ $url_chat = "http://www.yourdomain.com/livehelp";
/*The URL of its Site = "http://www.yourdomain.com/"; */ $pagina_inicial = "http://www.yourdomain.com";
/* Email para onde deve ser enviadas as mensagens caso o operador esteja OFFLINE Não esqueca de colocar uma "\" antes do "@"
Email for where the messages must be sent case the Operator is OFFLINE don't forget to place one "\" before "@" */ $mail = "your@mail.com";
/* Tempo (em segundos) para iniciar nova sessao de chat. Minimo recomendado: 60
Time (in seconds) for the release of new session of chat. Recommended minimum: 60 */ $tempo = 60;
/* Numero de linhas que aparecem na janela de chat Recomendado: 15
Number of lines show on window chat Recommended: 15 */ $num_linhas = 15;
/* Pasta atual Current folder */ $var_status_image = "help";