61
Feichtl
Re:blank page after update xhelp 0.5 to 0.6
  • 2004/11/9 15:44

  • Feichtl

  • Not too shy to talk

  • Posts: 126

  • Since: 2004/11/8


right now i

- cleared ALL event logs on the server
- logged in to my intranet
- tried to start xhelp (blank page)
- checked event log

there are absolutely no entrys in the event log of w2k server! n.o.t.h.i.n.g. aaaaaaaarrrrrrrrggggghhhhh

how to solve a problem with no error report?

i'll try to install it on another server. but there i have to prepare iis, php, MySQL first. but if you have any suggestions, please let me know.

thx.



62
Feichtl
Re:blank page after update xhelp 0.5 to 0.6
  • 2004/11/9 14:30

  • Feichtl

  • Not too shy to talk

  • Posts: 126

  • Since: 2004/11/8


1) gzip compression in XOOPS is disabled

2) phpinfo shows following parameters about zlib:
ZLib Support enabled
Compiled Version 1.1.4
Linked Version 1.1.4

Directive Local Value Master Value
zlib.output_compression Off Off
zlib.output_compression_level -1 -1
zlib.output_handler no value no value




63
Feichtl
Re:blank page after update xhelp 0.5 to 0.6
  • 2004/11/9 7:32

  • Feichtl

  • Not too shy to talk

  • Posts: 126

  • Since: 2004/11/8


uups, sorry. seems that i misunderstood your last mail.

i have some news for you:

phpinfo on my local hosted website shows Server-Api: CGI/FastCGI - is this what you wanted to know?

and: i also did an installation of xhelp on a temporary site of my webhoster and - it's running! but: my webhoster uses redhat linux und apache webserver

it will be hard for me to compare and correct the settings of my local webserver. do you have any global parameters which should be given?

thx,

feichtl.



64
Feichtl
Re:blank page after update xhelp 0.5 to 0.6
  • 2004/11/8 21:04

  • Feichtl

  • Not too shy to talk

  • Posts: 126

  • Since: 2004/11/8




if you look at the beginning of this thread, i think all your requested information should be included in my first posting! what more information do u need?



65
Feichtl
Re:blank page after update xhelp 0.5 to 0.6
  • 2004/11/8 20:39

  • Feichtl

  • Not too shy to talk

  • Posts: 126

  • Since: 2004/11/8


as i replied to ejuden01 i tried out all the debug modes with no result. but i will try an installation "out of my intranet" on a temporary site of my private webhoster and report results here.



66
Feichtl
Re: blank page after update xhelp 0.5 to 0.6
  • 2004/11/8 19:12

  • Feichtl

  • Not too shy to talk

  • Posts: 126

  • Since: 2004/11/8


sorry, i forgot:

referring to this - cache is disabled

i tried out all the debug modes with no results. even mysql-debug showed nothing!

i also did an installation on a fresh installed XOOPS 2.0.7.3 with the same results.

as you asked for, i reported this at xhelp Development Site

thx 4 your assistance,

feichtl.



67
Feichtl
blank page after update xhelp 0.5 to 0.6
  • 2004/11/8 9:23

  • Feichtl

  • Not too shy to talk

  • Posts: 126

  • Since: 2004/11/8


xhelp 0.5 works fine, but after update to 0.6 i only get blank pages (in xhelp, rest of xoop is ok).

my XOOPS version is 2.0.7.3, php 4.3.7 (register_globals=on, safe_mode=on), MySQL 4.0.20a-nt, running on a w2k server with sp4 and IIS as an intranet solution.

update scripts works fine with no errors, even table updates. most functions in admin section work as expected (except deleting users in "manage staff")

2 blocks from xhelp are shown correct on startpage. but every page from xhelp is blank.

what i've done after update:
- update module (in admin section)
- check tables (ok)
- deleting (cloned) templates and rebuilt them

anybody out there, who has a solution?

THX in advance,

Feichtl.




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