xoops forums

jzawinul

Just popping in
Posted on: 2005/12/6 11:56
jzawinul
jzawinul (Show more)
Just popping in
Posts: 3
Since: 2005/12/6
#1

E-mail address on the "Contact us" form

Hello folks!
I am a XOOPS newbie so my question will be probably very stupid...
I have installed XOOPS version 2.0.7 on my website, and I have a little problem with the Contact Us module.
When a user opens the Contact Us Form, he can correctly insert his comments but then... I don't know where his comment finishes...
Is it sent by e-mail? If so, where can I configure the e-mail address where comments should be sent?
Is it put somewhere in the database? It seems no...

I hope that you can help me!

Many thanks in advance, all the best.
Marco (Italy)

Dona_Brasil

Not too shy to talk
Posted on: 2005/12/6 11:59
Dona_Brasil
Dona_Brasil (Show more)
Not too shy to talk
Posts: 153
Since: 2005/10/28
#2

Re: E-mail address on the "Contact us" form

I'm running a newer XOOPS version but perhaps it is still the same:

1) Go to Administration Menu > System configuration > Preferences > General Settings

2) Change Admin e-mail address

PS: updating is not too hard.

jzawinul

Just popping in
Posted on: 2005/12/6 14:10
jzawinul
jzawinul (Show more)
Just popping in
Posts: 3
Since: 2005/12/6
#3

Re: E-mail address on the "Contact us" form

Hello,
thank you for your fast reply!
I think that it's not the problem, because I'm not receiving any e-mail message on my admin e-mail address.
Maybe I did something wrong in configuring e-mail settings?

Thank you!
Marco.

Dona_Brasil

Not too shy to talk
Posted on: 2005/12/8 8:17
Dona_Brasil
Dona_Brasil (Show more)
Not too shy to talk
Posts: 153
Since: 2005/10/28
#4

Re: E-mail address on the "Contact us" form

The Contact Us Module does not have a configuration interface as it usually is an install-and-forget-module: it just works.

As this is not a question a beginner can answer, I recommend you do the following:

1) find out if the problem is the Contact Us Module: do something else that generates an e-mail to check if it is somewhere between XOOPS, your server or your e-mail program. Subscribe a new member or use "Lost Pasword?". Alternatively, you could install the Liaise Module first (requires XOOPS 2.7.3 or newer).

2) Go to Administration Menu > System configuration > Preferences > General Settings

3) Switch ON the debug mode. (Normally, this should be switched off!)

4) Go to your contact form and just fill it in. Copy past all error messages and record the place were they were made.

5) Switch OFF the debug mode.

6) Raise the question in the Module trouble shoot forum