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  4.  / Users can't register with no reason!
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11
rogerd
Re: Users can't register with no reason!

  • 2006/3/7 16:05

  • rogerd

  • Just popping in

  • Posts: 2

  • Since: 2005/3/20


Quote:

BMCouto wrote:
Hi,
I have abour 1500 users and now from a moment to another just some users can register on the site, many others have e-mailed me and they have no firewall and cookies are on, so what can it be?
I noticed that i dont have firewall either and my cookies are on and i cant register on my own site, what can i do?
I've searched some topics on the forum but nothing helped me, so i hope you guys can. Btw the way i user version 2.0.13.2.
Best regards and thanks in advance to all of you!


Here was my bandage for this. I have had a test ver of my website running for a while now with a few volunteers helping to test it
After geting a domain setup I find out they are using an older ver of MySQL than I was. I decide why not do a clean install and move the tables of data over like user registration, profiles from the test site. It seems to go well. I'm just about to start advertising it and find out one can not register. I tried everything I read here and went through the data bases side by side in phpMyadmin. I couldnt really find anything.
So I went to the user-> group -> anonymous and gave that group full rights to everything. Then turned them off a few at a time until it broke again. To refix it took turrning every last rights back on then turning them back off.

What was breaking it for me was turning off access to a custom page which is listed a my start page. Silly me I should not be messing with this stuff when home sick.
It might be something to look for.
roger
12
PTlooker
Re: Users can't register with no reason!

  • 2006/3/7 17:43

  • PTlooker

  • Just can't stay away

  • Posts: 447

  • Since: 2003/6/15


So your advice is to give anonymous users access tou all block on the main page and it will osve the problem?
13
hcagir
Re: Users cant register with no reason!

  • 2006/3/8 15:27

  • hcagir

  • Just popping in

  • Posts: 1

  • Since: 2005/3/1 1


at least i foud it!

my English not very well sorry about this. Now login the site and go to administration page, systemadmin-> preferences-> users information preferences. now this question = Enter emails that should not be used in user profile, you del "$" sing.

i want to know if it is work, pls write here.
14
rogerd
Re: Users can't register with no reason!

  • 2006/3/9 2:20

  • rogerd

  • Just popping in

  • Posts: 2

  • Since: 2005/3/20


Quote:

BMCouto wrote:
So your advice is to give anonymous users access tou all block on the main page and it will osve the problem?


Thats what worked for me. you might want to turn off the site while doing this if you have a lot of traffic. I gave anonymous users full block, module Admin and Module access rights and system admin rights before the anonymous users could see the registration form. After that turn the extra rights off.
15
PTlooker
Re: Users can't register with no reason!

  • 2006/3/9 23:39

  • PTlooker

  • Just can't stay away

  • Posts: 447

  • Since: 2003/6/15


The problem remains... that's an huge problem for my portal, can please anyone with some experience or from the admin tell me exactly what to do? :|
16
stefan88
Re: Users can't register with no reason!

  • 2006/3/10 0:37

  • stefan88

  • Community Support Member

  • Posts: 1086

  • Since: 2004/9/20


What you mean by "can't register":

The register form does not show?
It loops?
It crashes?
The user does not recieve email?
..
17
PTlooker
Re: Users can't register with no reason!

  • 2006/3/10 15:02

  • PTlooker

  • Just can't stay away

  • Posts: 447

  • Since: 2003/6/15


No, just in the end of registration process when we click finish it the place that uses to says confirmation e-mail was send it says cannot register user..anyidea?
Thanks
18
stefan88
Re: Users can't register with no reason!

  • 2006/3/10 17:24

  • stefan88

  • Community Support Member

  • Posts: 1086

  • Since: 2004/9/20


You also say that it is from time to time, so it shuld not be a problem with mail settings in Xoops, but you may check and test them just in case.
Did you check the logs from mail server?
..
19
PTlooker
Re: Users can't register with no reason!

  • 2006/3/10 18:59

  • PTlooker

  • Just can't stay away

  • Posts: 447

  • Since: 2003/6/15


How do i check the logs of mail server? everything in e-mail seems to be ok...i'm loosing many users per day because of this unfortnely..sorry all this trouble im causing on you but please help me solving this problem.
Once again thansk a lot for your time
20
PTlooker
Re: Users can't register with no reason!

  • 2006/3/10 21:02

  • PTlooker

  • Just can't stay away

  • Posts: 447

  • Since: 2003/6/15


I went to cpanel and the error log and i got a lot of this:

[Fri Mar 10 20:29:42 2006] [error] [client 201.14.239.233] File does not exist: /home/weblook/public_html/include/pngbehavior.htc
[Fri Mar 10 20:29:42 2006] [error] [client 201.14.239.233] File does not exist: /home/weblook/public_html/include/pngbehavior.htc
[Fri Mar 10 20:29:33 2006] [error] [client 201.14.239.233] File does not exist: /home/weblook/public_html/themes/weblook/images/Sothink
[Fri Mar 10 20:29:08 2006] [error] [client 201.14.239.233] File does not exist: /home/weblook/public_html/include/pngbehavior.htc
[Fri Mar 10 20:29:00 2006] [error] [client 201.14.239.233] File does not exist: /home/weblook/public_html/include/pngbehavior.htc
[Fri Mar 10 20:22:44 2006] [error] [client 200.230.150.78] File does not exist: /home/weblook/public_html/include/boxsizing.htc
[Fri Mar 10 20:22:43 2006] [error] [client 200.230.150.78] File does not exist: /home/weblook/public_html/include/boxsizing.htc


I dont know if it has something to with, please tell me...thanks in advance!
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