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I had a user who wants to create an account on our site, but she can't seem to make it work. Here's what she said in her initial message:
Quote:
I went through the registration steps and got rejected. I tried it twice. Each time, it let me submit my information, prompted me to hit the "finish" button and then said that it could not register user.
I asked her if she checked the "I agree" button on the terms of use section, and she said she had. She is running WindowsXP and IE 6, so it's not a browser issue. I created a new account without any problems.
Any ideas on what's causing this? She can't be the only one experiencing this problem.
I only have one thought: I had a problem user whose IP I banned. Is it possible that she's on a public computer at the same place (he was at a school) and this is the result of the IP ban?