1
luthermartin
Display of web site with White Screen Only


Dear XOOPS Users,

I am using:
XOOPS Version: 2.4.4
Module Name/Version: see below.
PHP Version:5.2 +
MySQL Version: 5.1.45
Web Server Software (Apache/IIS/Other): Apache
Operating System: Vista 32
Theme you are using: default
Custom template: (No)
PHP Debug Messages: none
MySQL Debug Messages:none
Smarty Debug Messages: none

Module Names: amcontact, AMS, backpack, extcal, freecontent, lawsuit, ms_weather, multimenu, newbb, popnupblog, profile, protector,rss, sitemap, smartblocks,
smartclient, smartfaq, smartmail, smartobject, smartpartner, smartsection, spiders, x-whois, xcgal, xortify, startup, zox, tools, system.

Modules not activated are: amcontact,backpack, lawsuit, smartblocks, smartclient, smartmail,smartobject, smartpartner, and smartsection.

A full description of the issue:

As of today, when I attempted to log into my site:

http://www.montereybayimages.com/, I got only a white screen. I cannot get into my Admin area because there are no menus or other graphics, just a white page with the site address in the address box.

Just before this happened, I went to General Preferences and re-set the setting: I think I set "Do not allow these IP Addresses Access." I set this setting to NO, which evidently denies those IP Addresses access to the
sight. One of the IP addresses listed was 127.0.0.0.The other addresses, I cannot remember.

How can I get back to my site to re-set the General Preferences page? I think that may be the problem as I had no issues prior to taking that action.Additionally, I have not had a chance to try and access my site using
another computer with a different IP Address and Host to see if the site displays properly from another computer's IP Address.

I have access to the site at my Host, but I do not know where to start there or if I should attemtpt to modify anything on the server.

Your assistance is appreciated,

Thank you

2
playsome
Re: Display of web site with White Screen Only
  • 2010/9/6 23:10

  • playsome

  • Not too shy to talk

  • Posts: 197

  • Since: 2009/4/15


Hello, if you have set enable IP bans to NO then that should mean no ip addresses are banned from accessing the site.

127.0.0.1 is a local loopback address im not sure if you can ban all users by banning that address on a public webserver(you can if you host locally).

I cant access your site either, all i see is a white page so youve either innadvertantly banned all IP's(doubtfull) or you just have some php error

Try enabling debug by editing "include/common.php". Near line 83, change "error_reporting(0);" to "error_reporting(E_ALL);". and see if you get any errors to show up.

3
luthermartin
Re: Display of web site with White Screen Only

Playsome,

Thank you for your response. I located the file, include/common.php and made the changes. I was unable to enable debugging by editing and changing the file.

This is a problem that seems to have happened in one form or another to many XOOPS users. It just seems to happen under slightly different circumstances for each user.

I will keep browsing through the information from other users and hope for a solution. I need to upgrade, but this is the wrong time for it.

Again, thank you. If there are any more ideas out there, please share them.