1
Daethian
Forumulair- no list sendings no export
  • 2008/12/11 3:08

  • Daethian

  • Quite a regular

  • Posts: 305

  • Since: 2005/3/4 1


Neither of these options are working for me.
List sendings just gives a blank page with the green back arrow.

Export gives:

Fichier non cr?
hhttp://www.artfire.com/daethian
My Artfire store- Vintage Jewelry and New Bead Jewelry

2
ghia
Re: Formulaire - no list sendings no export
  • 2008/12/11 4:09

  • ghia

  • Community Support Member

  • Posts: 4953

  • Since: 2008/7/3 1


You have to have two (sub)directories in /upload/ : /upload/formulaire/ and /upload/formulaire/imgform/ and they have to be both with write permissions (chmod 777).
It is possible that the module created these directories and took file ownership. For this reason, you can, on some hosters, not set the required permission.
Try do delete them and recreate them by hand (FTP etc), which allows you to set the permission right.

3
Daethian
Re: Forumulair- no list sendings no export
  • 2008/12/11 15:03

  • Daethian

  • Quite a regular

  • Posts: 305

  • Since: 2005/3/4 1


I don't have two subdirectories.
I only have imgform
I chmod'd it to 777

What should the other directory be?
hhttp://www.artfire.com/daethian
My Artfire store- Vintage Jewelry and New Bead Jewelry

4
ghia
Re: Formulaire - no list sendings no export
  • 2008/12/11 15:12

  • ghia

  • Community Support Member

  • Posts: 4953

  • Since: 2008/7/3 1


/upload/formulaire/ also with write permissions. (clarified it in the original posting)

5
Daethian
Re: Forumulair- no list sendings no export
  • 2008/12/11 19:08

  • Daethian

  • Quite a regular

  • Posts: 305

  • Since: 2005/3/4 1


Okay recreated them and set perms to 777
Export works but not List Sendings :(

Don't know where the exported file went. It says http://www.uploads/form.csv but I don't see that on the server.

I goofed I guess. When I recreated I left off the 'e' in Formulaire so it recreated the folders when I did the export. Now I am not able to delete those folders.

hhttp://www.artfire.com/daethian
My Artfire store- Vintage Jewelry and New Bead Jewelry

6
ghia
Re: Formulaire - no list sendings no export
  • 2008/12/12 1:53

  • ghia

  • Community Support Member

  • Posts: 4953

  • Since: 2008/7/3 1


For deleting these files, there are two options: install a file manager module, so you can delete it under Apache (with a php program = the module) or open a ticket with your hoster to ask him to delete them. (On one site I faced the same problem and was unable to delete them with option 1, so i had to ask the hoster.)

The export csv is created as /uploads/formulaire/form.csv . It should be deleted after download. (Or set writable, which allows overwrite).

For the list of the sendings, did you select a form with sendings? The number in brackets shows the number of sendings (fill ins) with the forms in the tab consult.
Are there any debug messages?

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