1
sajeesh
Unable to receive email when lost password
  • 2008/9/7 7:52

  • sajeesh

  • Just popping in

  • Posts: 1

  • Since: 2008/8/10


Please help me on this as soon as possible. I have a website named http://www.delhibullriders.co.in/home. Both I and the users on my website are not able to receive emails when they provide their registered email addressed during "Lost your Password" service.

I tested with a couple of IDs and did not receive any email confirming the lost password. This is decreased the activity on my site.

Moreover, when i send a group email to all the users, it only goes to their PM but not email addresses. Let me know if there is some settings or coding issue.

Please help me on this.

2
ghia
Re: Unable to receive email when lost password
  • 2008/9/7 10:33

  • ghia

  • Community Support Member

  • Posts: 4953

  • Since: 2008/7/3 1


If you do send mail to users (/modules/system/admin.php?fct=mailusers) at the bottom there is a checkbox for selecting email or PM.
Make sure email is checked.

Set also debug mode on in admin - system - preferences - general .

If that doesn't work, check your email settings in admin - preferences - system - mail.

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