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  4.  / We can't register new members!
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1
GoLeM
We can't register new members!

  • 2006/11/10 17:33

  • GoLeM

  • Just popping in

  • Posts: 60

  • Since: 2006/8/30


Hi guys!

It's www.sajt.com.hr drew again

For a couple of days we don't have new registered user on the site. We thought it was a coincidence but...NOT. as we checked admin mail there were 6 demands for new passwords. that alone was fishy, because that people should me registered if they want a new password.

so, we made a test account...and it wouldn't register even if it is stated that by our site. We weren't registered as new members but everything went ok. so, we tried with our admin name and pass...and now that doesn't work.
so we send a demand to us for a new password and now we can enter as admins again...but we still can't get new members

so, what's the problem...we really didn't mess with anything on the site...help!


[size=x-small][edit by Bender] Subject slightly modified. Ever read Terry Pratchet? ;)[/size]
2
andycleff
Re: !!!!!we can't register new members!!!!!

  • 2006/11/10 21:05

  • andycleff

  • Not too shy to talk

  • Posts: 108

  • Since: 2005/4/29


What is the site URL?

What version of XOOPS are you using?

The obvious questions:
Have you reviewed the System Admin > User Info Settings?
Allow new user registration = yes
Activation type = auto
Check System Admin > Find Users - do you have inactive users?
Andy Cleff
Ampersand Design, Inc
Doylestown, PA
-----
Helping our clients bring great ideas into shape through integrated marketing, creative branding, print and web strategy, online learning and e-commerce.

www.ampersandesign.net
3
GoLeM
Re: !!!!!we can't register new members!!!!!

  • 2006/11/11 19:00

  • GoLeM

  • Just popping in

  • Posts: 60

  • Since: 2006/8/30


Quote:

andycleff wrote:
What is the site URL?

www.sajt.com.hr
Quote:

andycleff wrote:
What version of XOOPS are you using?

Powered by XOOPS 2.0.13.1 © 2001-2005
Quote:

andycleff wrote:
The obvious questions:
Have you reviewed the System Admin > User Info Settings?Allow new user registration = yes
Activation type = auto

it's all ok...like I said...we didn't touch anything

Quote:

andycleff wrote:
Check System Admin > Find Users - do you have inactive users?

yes, we have them...4 at this time...but not the ones we are getting e-mail for that they are registerd...we shouldn't get an e-mail at all, and for which we get an e-mail, they are not registered
4
m0nty
Re: We cant register new members!

  • 2006/11/11 19:28

  • m0nty

  • XOOPS is my life!

  • Posts: 3337

  • Since: 2003/10/24


maybe they didn't actually complete the registration process by clicking submit on the white (confirmation) page that just lists the username, and email address etc. if they had got to the page that says an email has been sent with their activation key, then the username etc must have been submitted to the db, in which case you would see it.

on a side note. it's recommended to update to XOOPS 2.0.15 (it's a common recommendation, sorry.. but we don't say upgrade for no reason at all)
5
m0nty
Re: We cant register new members!

  • 2006/11/11 19:31

  • m0nty

  • XOOPS is my life!

  • Posts: 3337

  • Since: 2003/10/24


i just registered and logged in on your site without trouble.

also ask them to make sure their firewalls aren't blocking http header referrals, and that they have cookies enabled.
6
GoLeM
Re: We cant register new members!

  • 2006/11/12 1:22

  • GoLeM

  • Just popping in

  • Posts: 60

  • Since: 2006/8/30


it fixed itself all alone...i dunno what to tell you

but that upgrade pšrocesss is not clear to us...something with template c but last time we did that we had almost lost whole site

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