Hi All,

Our site has been up for a few years now; but there's a nagging problem that keeps arising.

When you access the site using either:

www.domainname.com or
domainname.com

Everything loads properly.

However, when you access certain modules (in this case, newbb v.1) the

- "domainname.com/modules/newbb(/index.php)" works fine, while
- "www.domainname.com/modules/newbb(/index.php)" loads up a blank page.

(Note, the same goes with /modules/newbb/*)

I'm positive the problem depends on the mainfile.php setting for site url. Currently the site url is: domainname.com - if I change the site url to www.domainname.com, then the module loads fine using www.

Oh, I don't get any blatant error messages when I set php debug on.

So... I'm guessing that others have encountered this before. For all I know it could have been fixed in subsequent versions of newbb. If anyone has insight, I'd appreciate.

Thanks,
Keith

Do you have the 'www' dns setting, where the domain is registered, setup correctly ??

The dns settings (zone file) should have a record like this

Host name Record type Address

www A ip.add.re.ss

(sorry that the above will be all 'misaligned, but you will be able to work it out).

P

btw, the blank page in PHP will be, in 98% of the cases, a syntax error or similar. It would depend on what these settings are in your .htaccess file



or in the values in PHP.INI, if you don't see any output to the browser on a blank page, then most likely 'display_errors' is off (zero).

P