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I believe you need to unzip the module file as-is, so that when you unzip the archive onto your desktop, a pre-named folder already appears with the module contents inside. If you rename the folder, or use a different name other than the one assigned to the module, you may or may not have issues.
https://xoops.org/modules/smartfaq/faq.php?faqid=137
This FAQ should be of some use to you.