I have created a new XOOPS site specifically as a helpdesk, and installed the xhelp module, which is excellent.

I have set the notifications in users to send notifications by PM, however when I log a ticket or update one in xhelp it sends an email to all staff members/xoops users that are regsitered with xhelp...anyone know how I can turn this off, i only want to send to the person who logged a ticket and the tech who owns the job?

xhelp 0.7 only sends notifications via email, 0.75 (not yet released) will add PM notification support.

At the moment there is no way to "turn off" the email notifications, though I like the idea and will add a feature request to the xhelp development site.

FYI, if you are comfortable modifying php code, all of the notification specific code resides in /modules/xhelp/class/notificationService.php

thanks for the help on that one