1
MTBondo
blank page help - I have all the details
  • 2005/1/28 1:18

  • MTBondo

  • Just popping in

  • Posts: 3

  • Since: 2005/1/28


Hello to anyone that can offer assistance.

Server stats:

apache 1.3.27-4
bind 9.2.1-1.7x.2
courier-imap 3.0.1-1psa.rh7.3
frontpage 5.0.2.2634
mailman Component was not installed
mysql 3.23.58-1.73
postgresql 7.2.4-5.73
webalizer 2.01_10-1
php 4.1.2-7.3.6
mod_python 2.7.8-1
psa-qmail 1.03-rh7.3.build040407.21
psa-proftpd 1.2.9-rh7.3.build040407.21
psa-logrotate 3.6.6-13.rh7.3
psa-spamassassin 7.0.2-rh7.3.build040407.21
tomcat4 4.1.24-full.2jpp
mod_perl 1.26-5
perl-Apache-ASP 2.49-33psa

Database is created (mysql) with user.

I just installed XOOPS on my site and the installation went without a hitch. NO "red" issues.

Blank white page is all I get.

I got debugging to work by using the suggested query of

UPDATE xoops_config SET conf_value=1 WHERE conf_name = 'debug_mode';

Now when I load the page here is what appears.

Warning [PHP]: stat failed for /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%6E^6E8^6E8C036B%%db%3Asystem_block_login.html.php (errno=13 - Permission denied) in file class/smarty/Smarty.class.php line 1372
Warning [PHP]: stat failed for /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%6E^6E8^6E8C036B%%db%3Asystem_block_login.html.php (errno=13 - Permission denied) in file class/smarty/core/core.write_file.php line 43
Warning [PHP]: Failed opening '/usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%6E^6E8^6E8C036B%%db%3Asystem_block_login.html.php' for inclusion (include_path='.:/usr/share/pear') in file class/smarty/Smarty.class.php line 1255
Warning [PHP]: stat failed for /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%42^428^428512AB%%db%3Asystem_block_mainmenu.html.php (errno=13 - Permission denied) in file class/smarty/Smarty.class.php line 1372
Warning [PHP]: stat failed for /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%42^428^428512AB%%db%3Asystem_block_mainmenu.html.php (errno=13 - Permission denied) in file class/smarty/core/core.write_file.php line 43
Warning [PHP]: Failed opening '/usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%42^428^428512AB%%db%3Asystem_block_mainmenu.html.php' for inclusion (include_path='.:/usr/share/pear') in file class/smarty/Smarty.class.php line 1255
Warning [PHP]: stat failed for /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%20^200^200DC337%%theme.html.php (errno=13 - Permission denied) in file class/smarty/Smarty.class.php line 1372
Warning [PHP]: stat failed for /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%20^200^200DC337%%theme.html.php (errno=13 - Permission denied) in file class/smarty/core/core.write_file.php line 43
Warning [PHP]: Failed opening '/usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/%%20^200^200DC337%%theme.html.php' for inclusion (include_path='.:/usr/share/pear') in file class/smarty/Smarty.class.php line 1248

Obviously something isn't quite kosher.

I sure hope one of you XOOPS guru's can translate this into english?

Any and all help is greatly appreciated.

You may email me at mtb@mtbondo.com

Thanks much!

2
ackbarr
Re: blank page help - I have all the details

the errors indicate that Apache does not have permission to read the file attributes for elements in the /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c/ folder. This folder needs to have full (777) permissions

chmod 777 /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/templates_c
If there are any files in that folder, remove them and try to access your page again.

While you are looking at permissions, double-check that the /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/uploads/ and the /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/cache/ folder also are set to 777 permissions.

3
MTBondo
Re: blank page help - I have all the details
  • 2005/1/28 1:43

  • MTBondo

  • Just popping in

  • Posts: 3

  • Since: 2005/1/28


I would have sworn that I had set that dir to 777 earlier because of a warning during the install.

But low and behold, that was the problem.

Thank you as much as possible!

You guys are great.

4
MTBondo
Re: blank page help - I have all the details
  • 2005/1/28 2:12

  • MTBondo

  • Just popping in

  • Posts: 3

  • Since: 2005/1/28


Ok... got things to work, up until I went into the administration section...

Then this happened.

Warning: Failed opening '../../mainfile.php' for inclusion (include_path='.:/usr/share/pear') in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 41

Warning: open_basedir restriction in effect. File is in wrong directory in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 42

Warning: Failed opening 'XOOPS_ROOT_PATH/include/cp_functions.php' for inclusion (include_path='.:/usr/share/pear') in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 42

Warning: open_basedir restriction in effect. File is in wrong directory in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 46

Warning: Failed opening 'XOOPS_ROOT_PATH/modules/system/language/english/admin.php' for inclusion (include_path='.:/usr/share/pear') in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 46

Warning: open_basedir restriction in effect. File is in wrong directory in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 48

Warning: Failed opening 'XOOPS_ROOT_PATH/class/xoopsmodule.php' for inclusion (include_path='.:/usr/share/pear') in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 48

Fatal error: Call to undefined function: redirect_header() in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 60

5
ackbarr
Re: blank page help - I have all the details

it looks like the key to this set of error messages is the second one:Quote:
Warning: open_basedir restriction in effect. File is in wrong directory in /usr/local/plesk/apache/vhosts/mtbondo.com/httpdocs/modules/system/admin.php on line 42

This means that your host has placed restrictions (using the php config open_basedir) on what files can be accessed via PHP. Unfortunately that usually means that you have to get your hosting company involved to fix the issue.

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