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I agree entirely, and imagine my consternation when I discovered this situation. They are ok otherwise, though, which is why I signed up for one year so I could take advantage of a package they offered (50 domains + lots of other stuff for just under $200 per year). Now I regret doing this, and I feel quite foolish for taking the bait. My only excuse is that I am a newby so I should treat the whole experience as a learning one, perhaps?
Suggestion: I think that we should have a list of such webhosts on this site so others can have an opportunity of being warned...
Cheers