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Patience young max. Patience.

Directnic is a domain registrar, like 1&1, except that they work properly. You don't want to cancel your account with 1&1 now. You want to transfer your domain to another Registrar since they won't let you change your DNS to point to Surpass.

I don't know what would happen to your domain if you cancel with 1&1. With your luck so far, I wouldn't chance it.

Sign up with Directnic (it'll be easier to help you since I am familiar with their control panel), and request a domain transfer (you'll do this from Directnic). Unless they are a complete ripoff, 1&1 will then send you an email asking if that is what you want to do. Say yes, and let it happen.

Once the domain is safe and sound at Directnic, I can help you get it pointed to Surpass so that you can get your site up and running.

Until then, be calm, and stay away from caffeine.

John

I believe they did say that they would allow you to transfer your domain to another registrar. There are a lot of them out there, and everyone has their favorite, but I've used www.directnic.com for many years and have yet to have a problem. I've had 50-60 domains with them at one time. You would need to set up an account with them, and see what is required to transfer the domain from 1&1 to Directnic. Probably just a few email approvals. You'll have to pay Directnic for another year, but they will add that on to whatever time you have left with 1&1, which appears to be about 2 years.

Good luck, and keep me posted.

John

I don't think max100 is playing any games, I think he's just really confused. I think he's having a few problems grasping the concepts of dns, and possibly a few others as well. I'm willing to help him if I can, because I can vaguely remember when I didn't understand those things either.

I took a look at the place where he registered his domain. I wasn't impressed. It wouldn't surprise me if they don't give you a way to change your nameservers. My guess is that everything is designed to point to their servers, not someone elses.

It appears that the name is resolving to a site, however, it is not Surpass, and it won't be until he gets his nameservers changed.

Don't let any of his posts reflect negatively on Surpass Hosting. I'm using them, and so far, they've been nothing but the best. At this point, I'd recommend them to anyone.



max100 -

I believe you when you said that your control panel has no place to change name servers. I think that is because they want you to purchase hosting from them too.

They say that they have both phone and email support. Contact them and give them the 2 nameserver addresses (they start with ns or dns) that came in your welcome email from Surpass, and ask them to make them the primary domain servers for your domain. If they refuse, you have my permission to use the same f*** word on them that almost got you banned here. I understand your frustration if you feel like you're being falsely accused, but you have to handle it without getting out of line yourself. You also need to remember that no one owes you anything here - everybody helps because they want to. Be nice, and don't be demanding. You'll get a lot more help that way.

You've got my email address - drop me an email or pm me at either here or at Surpass (my posting name in the Surpass forum is john now) and let me know what happens with the domain name, because that is the first step to getting you up and going.

Good luck (and watch the language)

John

www.surpasshosting.com, and the forum, www.surmunity.com, are located in Jersey. The servers that they offer hosting on are located in their own datacenter in Florida.

The business "presence" is located offsite so that they don't disappear off of the map in case something horrible happened to the datacenter or to the network there.

John

It's already been done, though it's not the latest version.

ackbarr did it. It's called xCal, and you can get it athttp://ackbarr.greatweb.com.

From what I remember, it looks pretty nice. I'd like to see him update it to the current version, but I don't know how hard that would be.

HTH,

John

All -

Guess what!

Earlier, I posted over at the Surpass forum that they may want to brace themselves for an influx of XOOPS users, and they decided to put out the welcome mat for all of you.


If you sign up with Surpass, as a XOOPS forum member, you will get a credit for a free month of hosting. When you sign up, send an email to payments@surpasshosting.com. In that email, tell them that you a member of the XOOPS forum and would like to take them up on the offer of a credit for a free month of hosting. Include your XOOPS forum name in that email.

For those who just signed up, please send an email to the same address with the same information, and you will get the credit for the free month as well.

John

Guess what!

Earlier, I posted over at the Surpass forum that they may want to brace themselves for an influx of XOOPS users, and they decided to put out the welcome mat for all of you.


If you sign up with Surpass, as a XOOPS forum member, you will get a credit for a free month of hosting. When you sign up, send an email to payments@surpasshosting.com. In that email, tell them that you a member of the XOOPS forum and would like to take them up on the offer of a credit for a free month of hosting. Include your XOOPS forum name in that email.

For those who just signed up, please send an email to the same address with the same information, and you will get the credit for the free month as well.

John

Matt,

When you first signed up with Surpass, they sent you an email with your username and password. They also sent you dns information.

What you need to do in order to get your names to resolve is to go to where you registered your domain names. Somewhere in the control panel for your name registrar, you should have the ability to change the dns servers (domain name servers). Put in the dns addresses that surpass sent you.

Once you've done that, it will take 24-72 hours for the name to completely resolve. In the meantime, you can use the ip address that they sent you to work on setting up your site.

If you have any more questions about this, just drop me an email. I'm over at the surpass forum right now too, so you can catch me over there as well (jjhost).

Hope that helps.

John

Lenny,

So far I've seen no down time, but I haven't been with them that long. Best bet would be to head over to their forum at www.surmunity.com and look around and post some questions. Several of the support people hang out there and seem to post replies quickly.

Let me know if you decide to make the jump.

John

Unless you're planning on needing some serious bandwidth, that reseller account should be able to handle your other sites as well.

I have to say I've never seen anyone offer so much for so little. The best part so far is that it looks like they actually deliver what they offer.

Which server are you on? I'm on pass4.

John