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Actually, she says the problem is apparent after the page is fully loaded. The header graphic is smaller than the rest of the body of the site.
A little history may help get to the bottom of the problem. This site was always fixed width since the beginning of the design process. At first, the width was 792 px, but my customer wanted it widened, so it's now 900 px. She says that on some pages her header graphic is back to the 792 width instead of 900, or at least that's how she's describing it. I have requested that she send me a screenshot, which I will be posting as soon as I get it.
As I said before, I have not seen this problem myself. It's very difficult to solve a problem you can't reproduce yourself, and that's why I'm hoping this problem will appear on somebody else's computer.
Does anybody have a browser previous to IE 6 that could take a look?
I'm going to look for a browser emulator site to test some more.
Ivan Vasquez
http://www.akwebz.com