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Just wanted to add that it came to me that the user's email program may have wrapped the link down to a second line. I don't know how that would happen but it's the only thing I can think of. I've taken a look at the template and the new password link is on a line by itself with an empty line above and below it. The email that the user sent to me shows all lines running together. Is there a way to ensure that the link is not wrapped or will not run on into other lines should the email program (webmail in this case) strip out line breaks?
Working sites:
XOOPS 2.0.16 PHP 5.2.2, MySQL 5.0.24a-standard-log, Apache/2.0.54 (Unix)
XOOPS 2.2.4, PHP 4.3.10, MySQL 3.23.58, Apache/1.3.33 (Unix)