xhelp 0.78 beta - no notification on responses [Module troubleshooting]

xhelp 0.78 beta - no notification on responses

2006/9/20 23:12
Peekay
XOOPS is my life!
Posts: 2335
Since: 2004/11/20

Staff and user get a PM on new ticket - but not on responses?.

Xoops 2.0.13.2
MySQL 3.2.58
Register_globals OFF

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Re: xhelp 0.78 beta - no notification on responses

2006/9/21 20:09
Peekay
XOOPS is my life!
Posts: 2335
Since: 2004/11/20

Bump. Can anyone with a similar server config replicate this, particularly the register_globals setting? I don't get any PHP debug messages.

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Re: xhelp 0.78 beta - no notification on responses

2006/9/21 20:12
Dave_L
XOOPS is my life!
Posts: 2277
Since: 2003/11/7

I believe this is "working as designed". There's nothing in the code that sends notifications for responses to tickets.

Re: xhelp 0.78 beta - no notification on responses

2006/9/21 23:01
Peekay
XOOPS is my life!
Posts: 2335
Since: 2004/11/20

Hi Dave_L

Well I have a setting in 'Manage Notifications' of:

New Response - Ticket Owner and Submitter

with the option:

User Notification: Notification [On] Notification [Off]

and a notification template called 'Receive notification when a response is created for this ticket.'

It works for new tickets, so I just figured there's a bug.

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