SmartFAQ is developed by The SmartFactory (https://www.smartfactory.ca), a division of InBox Solutions (https://www.inboxsolutions.net)
How do I stop my IP showing in the browser address bar?
go to mainfile.php on your server.
If you entered your site URL address in mainfile.php as an ip before your domain resolved, now you need change this and re-enter this as your domain name URL.
You can easily change passwords in the database in case you lost them. You can even let phpmyadmin convert them into the md5 format in which they are stored.