SmartFAQ is developed by The SmartFactory (https://www.smartfactory.ca), a division of InBox Solutions (https://www.inboxsolutions.net)
What is 'Ping'?
Ping - Packet Internet Groper. A program used to test whether a particular network destination is online, by sending an Internet control message protocol (ICMP) echo request and waiting for a response. (Also called packet internet gopher).
On *NIX systems, you can use symbolic links (ln -s) to link your cache, templates_c, and uploads directories to folders that are outside of your web root.