SmartFAQ is developed by The SmartFactory (https://www.smartfactory.ca), a division of InBox Solutions (https://www.inboxsolutions.net)
What is 'SSH'?
SSH - Secure Shell Daemon that allows you to remotely connect to other computers on the internet through a series of RSA encrypted keys and is much like telnet in that it is mostly command line.
You can easily change passwords in the database in case you lost them. You can even let phpmyadmin convert them into the md5 format in which they are stored.