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Modules: ZentrackXoops 2.6.0.4 RC2 Released

Posted by: dkeirOn 2006/3/2 10:22:42 5621 reads

The 2nd Release Candidate of ZentrackXoops, a fully customizable help desk, bug tracking, and project management system, has just been released.

In addition to the new features in RC1, the following major enhancements have been implemented:

- Module administration moved to Xoops Admin System.
- Module and Admin access fully handled by Xoops Groups
- Xoops and Module User management has better integration. Some security issues from RC1 resolved
- A few cosmetic improvements

Please see the README file for more details.

Files can be downloaded from the ZentrackXoops project on SourceForge:

Click here

The comments are owned by the author. We aren't responsible for their content.

Re: ZentrackXoops 2.6.0.4 RC2 Released

dkeir Published 03/02/2006 10:57 Just popping in Joined 02/17/2005 Comments 85

You can view a demo of this release by clicking here

There are two users setup:

Admin: ztadmin/ztadmin
User: ztuser/ztuser

Cheers
Duncs

Re: ZentrackXoops 2.6.0.4 RC2 Released

rlankford Published 03/02/2006 18:19 Updated 03/02/2006 18:37 Not too shy to talk Joined 08/27/2004 Comments 158

Thanks for a quick turnaround release!

Unfortunately, I'm back again from the comments related to the RC1 post.

With this release (completely removed RC1, installed RC2), I am still not able to get into the module at all. Whenever I click on zenTrackXoops in the Main Menu, I get the error message below:

Resized Image

I am running XOOPS 2.0.13.2 and mysql 4.1.10.

Thanks again for your time and attention.

==================== Oh Wait! ====================
I forgot that you moved the zenTrack admin interface into the XOOPS Administration interface. I may be good to go here. Let me check that out first. Sorry to be so dim today!

Re: ZentrackXoops 2.6.0.4 RC2 Released

rlankford Published 03/02/2006 21:13 Not too shy to talk Joined 08/27/2004 Comments 158

I'm getting started with this module now...just trying to figure out how things work and their suitability to our work-flows here at the office.

I don't know if this is appropriate here, if not, please let me know where it would be better to post this type of feedback. Here goes...

Attachments
First off, setting 'attachment_types_allowed' to 0 doesn't seem to work as advertised. I'm not able to create attachments of any type with 0. They all return an invalid type error with an expected type of '?'. I guess this is a bug.

But, even if I do specify some file types so that I can test the attachment process, it doesn't really work as I would expect it to. For instance, I can post HTML or GIF files as attachments. The image files, however, cannot be viewed since the 'viewAttachment.php' file doesn't seem to know what to do with files of type GIF. OK, so what about the HTML type. Well, it does process it, but whether 'viewAttachment.php' understands and correctly processes the attachment or not, I'm left with a blank white page (either showing the correct text or an error message) that takes me out of the zenTracks/Xoops environment.

This behavior doesn't seem to be in the spirit of the module. I would think, at worst, you would still be wrapped in the XOOPS engine, and, at best, always able to return to the ticket view (without having to hit your browser's back button obviously).

If I had my preference, I would rather the ticket page showing the available attachments simply provide for the attachment's download whenever a line item is clicked. Does that make sense?

E-mail
E-mails sent out by the system don't seem to be formatted in a way that Lotus Notes consumes well. Carriage Returns show up as little black boxes. Is this something that can be remedied via a system setting? Is this something that I just have to deal with because I'm using Lotus Notes (not my choice, believe me!)? Any thoughts here are greatly appreciated. Here is a sample screenshot:

Resized Image

Anyway, I'm sure I'll have more to say as I keep evaluating this software. Let me just say that I am delighted with it so far and am impressed at it's functionality. I can't wait to see it fully functional as I plan to roll it out to our Intranet Portal and use it extensively!

Thanks again...

Re: ZentrackXoops 2.6.0.4 RC2 Released

dkeir Published 03/02/2006 22:51 Updated 03/02/2006 23:57 Just popping in Joined 02/17/2005 Comments 85

Hi rlangford,

Glad to see you're making some progress

I think you make have discovered an 'undocumented feature' regarding the '0' for allowable file types. I will look into that for a future release.

================= UPDATE =====================
FIX FOR FILE TYPES ISSUE:

edit ./zentrack/actions/upload.php around line 76. Replace the IF statement with the following:

if( !$errs ) {
if ($zen->getSetting('attachment_types_allowed') <> '0') {

$ext = strtolower(preg_replace('@^.*[.]([a-zA-Z0-9]+)$@', '\\1', $userfile_name));
$possibles = $zen->getSetting('attachment_types_allowed');
$vals = split(" *, *",$possibles);
if( !in_array($ext, $vals) ) {
$errs[] = tr("Invalid file type, the allowed types are: ?", $possibles);
}
}
}

==============================================

The email summary should be a simple one to fix. This is likely caused by me mixing Windows file with Linux files or vice versa in the distribution. The email templates probably have CR/LF at the end of each line and probably needs to be Linuxed. You can do this easily yourself by editing the .template files in the following directory and remove the spurious characters:

./zentrack/includes/templates/emai/

In future I recommend that you use the ZentrackXoops Module Forum on SourceForge for any help that you need. I monitor that rather than the news threads on Xoops.

Cheers
Duncs

Re: ZentrackXoops 2.6.0.4 RC2 Released

rlankford Published 03/03/2006 1:20 Not too shy to talk Joined 08/27/2004 Comments 158

I'll post there from now on. Thanks so much for the responses!

Re: ZentrackXoops 2.6.0.4 RC2 Released

dkeir Published 03/15/2006 20:07 Just popping in Joined 02/17/2005 Comments 85

I have just released 2.6.0.4 (Final) but can't seem to post a new News Article - hopefully an Admin is looking into it for me :(

This release incorporates the following major features since the last major release. The first two items are new since RC2:

- Added two XOOPS Blocks: My Tickets, Quick Ticket (new since 2.6.0.4RC2)
- Implemented egate email gateway functionality (new since 2.6.0.4RC2)

- Module User Management screens with tighter integration with the XOOPS user table
- Module administration moved to XOOPS Admin System.
- Module and Admin access fully handled by XOOPS Groups
- Keyboard shortcuts
- Filters to list window
- Updated contacts section
- Customizable multiple-select fields
- A few bug fixes

You can download this latest release from Sourceforge

Please post any questions or issues in the ZentrackXoops module forums on Sourceforge

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