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Modules: xhelp 0.6 released

Posted by: ackbarrOn 2004/10/22 21:20:00 6788 reads

The EPC module development team is proud to announce the immediate availability of xhelp 0.6, encompassing several feature requests and bug fixes. All users are recommended to upgrade to the latest version.

New Features:
Staff can specify alternative email address for notifications
Improved Search Functionality
Batch Ticket Actions
Ticket Actions Block
Filter by Department, Status in View All Tickets Mode
Improved support for sites with large user communities
Additional Administrative Reports
Column Sorting in View All Tickets mode
XHTML compliant templates
French, Brazilian Portugues language support

For the full list of changes and instructions how to upgrade, please read the Release Notes.

.Zip Version - 303,159 Bytes
.TGZ version - 211,556 Bytes

The comments are owned by the author. We aren't responsible for their content.

Re: xhelp 0.6 released

ackbarr Published 10/22/2004 21:42 Joined 10/02/2002 Comments 1449

Thanks to Outch for catching the broken link on the Zip Version. The link is fixed now

Re: xhelp 0.6 released

outch Published 10/22/2004 22:57 Just popping in Joined 03/31/2004 Comments 4

Quality and Synchronicity are the master piece of excellence... for this fabulous module

Re: xhelp 0.6 released

wcrwcr Published 10/23/2004 2:17 Home away from home Joined 12/12/2003 Comments 1114

Great news ackbarr

Nice features.

Thanks for sharing.

Regards,
Wilson

Re: xhelp 0.6 released

irmtfan Published 10/23/2004 5:58 Updated 10/23/2004 6:37 Module Developer Joined 12/07/2003 Comments 3419

thanks for this really great and needed module.
and when u work on the next version with response via email feature? its a big feature for continue.
description:
i want when users send an email to site emails (info , webmaster , .... ) email go to the spesific category of xhelp module and staff response send to user email. this is usefull for anon users that all of us know anon users have many qestions

Re: xhelp 0.6 released

irmtfan Published 10/23/2004 10:48 Updated 10/23/2004 11:43 Module Developer Joined 12/07/2003 Comments 3419

i start persian translation. send when completed. is this module under developed now?

and how can i define the persian/mail_template for modify button at admin? its always on english

Re: xhelp 0.6 released

ackbarr Published 10/23/2004 12:33 Updated 10/23/2004 13:23 Joined 10/02/2002 Comments 1449

the new release isn't even out 24 hours, and already they are asking for more. Email Submissions of tickets/responses will be implemented in 0.7. A full list of the feature requests for 0.7 can be found on the xhelp development site's feature tracker (Change the Group to 0.7)

Re: xhelp 0.6 released

ackbarr Published 10/23/2004 13:22 Joined 10/02/2002 Comments 1449

This would be a bug! suprised none of the other translators mentioned this problem to me before. I have added a bug to the list at the xhelp development site and we will patch this soon. To track this issue, follow this link:

http://dev.xoops.org/modules/xfmod/tracker/index.php?func=detail&aid=1324&group_id=1058&atid=336

Re: xhelp 0.6 released

irmtfan Published 10/23/2004 14:23 Module Developer Joined 12/07/2003 Comments 3419

Quote:

the new release isn't even out 24 hours, and already they are asking for more

much much beer and now enough. thats a ticket.
i only ask because see this version is beta and want to know when a version with that graet faeture released.
i send another feature but dont know if this related to core or not :
"send welcome to help desk note to new registered users
allowed by admin.
"

Re: xhelp 0.6 released

ackbarr Published 10/23/2004 14:42 Joined 10/02/2002 Comments 1449

sorry - been a bit touchy the last couple of days. I think I'm going to take a day or so off of coding and watch my Cardinals in the World Series to relax. I put a response in your feature request to clarify what you intend this feature to accomplish, so please take a look at it and respond with your thoughts.

Thanks

Re: xhelp 0.6 released

ejuden01 Published 10/25/2004 17:40 Not too shy to talk Joined 04/05/2004 Comments 121

Quote:

Ackbarr wrote:

I think I'm going to take a day or so off of coding and watch my Cardinals in the World Series to relax.

Yeah, I'm sure you were pretty relaxed after the Cardinals got done playing this weekend!

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